
East Madison Toyota
Madison, WI
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Everyone at Jon Lancaster Toyota was a pleasure to work with. From the moment we were introduced to Tashi, she listened to our needs and wants in a vehicle and nailed it. Then with the finance pros like Ma with. From the moment we were introduced to Tashi, she listened to our needs and wants in a vehicle and nailed it. Then with the finance pros like Matt, and the Sales Manager who offered us the deal that was just too good to pass up for the vehicle that both my wife and I fell in love with. A big thanks to the Jon Lancaster team and we look forward to working with you in the future. More
I have worked with Shawn over the last three years - And I believe thats why I keep coming back to Jon Lancaster - He makes it very easy to work with, never pushy and always looking out for our best interes I believe thats why I keep coming back to Jon Lancaster - He makes it very easy to work with, never pushy and always looking out for our best interest. Any chance we get we are referring people to Shawn. I love toyota and will always be a toyota driver. Not only because of the service but the vehicle itself More
Prior to ordering my 2012 Toyota RAV4, Mike did an excellent job answering all of the questions I had. On the day that I ordered the RAV4, both Mike and Matt were very helpful explaining the loan proc excellent job answering all of the questions I had. On the day that I ordered the RAV4, both Mike and Matt were very helpful explaining the loan process and approximately when the vehicle would come in. Finally, when the vehicle arrived, both Mike and Matt were very cordial and helped me feel comfortable with the vehicle (and understand the loan papers I was signing). I would definitely recommend them to anyone who is looking for a new vehicle. More
From the minute we stepped into the Dealership, we were treated with respect and courtesy. Our salesperson spent plenty of time explaining the details and options in our purchase. We would certainly reco treated with respect and courtesy. Our salesperson spent plenty of time explaining the details and options in our purchase. We would certainly recommend and return to Jon Lancaster in the future. More
I worked a very long time with Shawn in choosing our new car and he was always available to answer any questions that we had, he made it a very enjoyable process, Thank You car and he was always available to answer any questions that we had, he made it a very enjoyable process, Thank You More
My family does a fair amount of driving in town. As we were both in larger SUVs, the cost of gas was just too much. Therefore, we did a lot of research on the cars that were more economical in regard to g were both in larger SUVs, the cost of gas was just too much. Therefore, we did a lot of research on the cars that were more economical in regard to gas. However, with 2 small children, we really wanted safety too. Prius V was our first choice, safety, space and good mileage. However, the Prius soon won over with safety, cost, and the additional in-town mileage. We contacted a website for a quote, and this is where Trevor came into our lives. As we live in Janesville, we did pursued a deal through our local dealer. However, Trevor came through with an even better deal, allowing us to upgrade to a Prius III even at a lesser cost that what we were quoted here in town for a Prius II. Trevor was so honest, kind, had full knowledge in the vehicle we were looking at. As he is a very driven man, it paid off in the end for our family. I would recommend his services to anyone. More
Curtis was friendly, helpful, and able to answer any questions that we had. He was willing to work with us and was honest with his responses. questions that we had. He was willing to work with us and was honest with his responses. More
Shawn Stittleburg was great to deal with, he was very professional and knowledgable about the new 2012 Camry. Shawn was able to answer all of my questions and went above and beyond to make sure I had a professional and knowledgable about the new 2012 Camry. Shawn was able to answer all of my questions and went above and beyond to make sure I had a good buying experiance. He is laid back and easy to relate to so I did not have any problems talking to him or asking any questions. Being able to go through Toyota Online or e-mail Shawn made everything very convenient, I told him what I was looking for in a vehicle and he set me up for a test drive with the car I now own. Not only was Shawn able to find me an amazing car, he was also able to get me a great price, I told Shawn what I was willing to spend and he worked with me to make sure I was happy. Shawn will follow you through the entire sales process as well as after you have purchased your vehicle to make sure you are completely satisied with your purchase. I greatly appreciated this because it makes you feel like you're not just another sale that's done after you sign the dotted line, you're actually an appreciated customer. Shawn and Jon Lancaster Toyota will definitely get my referrals and future business! Thanks again Shawn and everyone at Jon Lancaster Toyota, I couldn't be happier with my new Camry SE!!! More
Shawn was great to work with. I'd emailed him about a vehicle, and he called me back within minutes to set up an appointment. During the appointment he was knowledgeable and confident. He did not "push" vehicle, and he called me back within minutes to set up an appointment. During the appointment he was knowledgeable and confident. He did not "push" the sale, as has been my experience with car shopping in the past. He presented what Toyota/Jon Lancaster could offer me regarding the vehicle I was interested in, and gave me time to make my decision. I also appreciated that, even though I had taken a male friend along for moral support, Shawn directed everything to me, as the buyer. Even though I was nervous about buying new (something I'd never done before), Shawn made me feel good about my decision. And he put my plates on the new car for me! More
Service and friendliness was excellent. Knowledge of all employees was exceptional. Everyone knew the product they were selling, if they did not know, they found someone who did. We were never left alone, employees was exceptional. Everyone knew the product they were selling, if they did not know, they found someone who did. We were never left alone, if our salesman had to attend to someone or something else, another salesman was there to take care of us. It was actually great to see the place so busy with people purchasing new vehicles. It made me feel even more confident that I was making the right decision. Excited about my new Camry!!! More