East Madison Toyota

I've worked with Tashi on several purchases over the past 10 years - she provides excellent service, answers all of my questions, and I trust her to help me decide what is the best vehicle situation for me. 10 years - she provides excellent service, answers all of my questions, and I trust her to help me decide what is the best vehicle situation for me. I hope she continues to work at Lancaster so I can keep working with her! Rhonda Davis More

I really enjoyed my experience at Jon Lancaster Toyota. This is my 3rd Rav4 since 2005. I really appreciate the treatment I receive there as a customer. Not only do I purchase my vehicles there, but I also This is my 3rd Rav4 since 2005. I really appreciate the treatment I receive there as a customer. Not only do I purchase my vehicles there, but I also have the service done there as well. I am pleased with my purchase and when I am ready to purchase another Toyota I will contact Tashi Chomar as she is outstanding. More

This was my first experience buying a new car and Shawn was very patient with me. Introduction to the PriusC was very informative. All questions were answered well and Shawn's instructions were easy to fo was very patient with me. Introduction to the PriusC was very informative. All questions were answered well and Shawn's instructions were easy to follow. Sincerely, Nancy Ramsey More

Shopping for a vehicle can be a very stressful time for my husband and I. We visited several dealerships looking for the right vehicle and the right service. Once we found a vehicle that fit our needs at J my husband and I. We visited several dealerships looking for the right vehicle and the right service. Once we found a vehicle that fit our needs at Jon Lancaster, Landon was right there to help answer our questions and to address our concerns. He was willing to listen and meet our needs. In fact, Landon and his crew went above the rest in terms of satisfying our needs and finding us the best rates around. Even after the sale was complete, our needs were still important. We will definiatly be contacting Landon for our next vehicle. More

Shawn's customer service was great. He had put in a full day at work already but waited for us until we were able to get in to Madison from out of town and worked beyond his hours just to help us out. I re day at work already but waited for us until we were able to get in to Madison from out of town and worked beyond his hours just to help us out. I really didn't think we'd get into another lease as easily and quickly as we did but Shawn really worked at getting everything ready for us to go that same night and we drove off in a new 2012 Camry. He never made us feel pressure and he was courteous the entire time, even though his "work day" had passed. Just like he said, the next day he was back at work, he called to ask how we liked the new ride. He balances sales with service - no pressure, but ever reminding us he's available if we have questions or need something. Shawn's your "go to" guy when you're in the market for a vehicle. Thanks, Shawn...and you're right - we're lovin' the ride! More

Over the years (I am 82 years old) I have dealt with many new and used car dealers and I can honestly say that Jon Lancaster Toyota in Madison is the BEST experience to date. Prior to purchasing our 2010 new and used car dealers and I can honestly say that Jon Lancaster Toyota in Madison is the BEST experience to date. Prior to purchasing our 2010 Toyota Camry LE I was permitted to have the car thoroughly inspected by a Master Mechanic in Madison (from whom I bought my 1987 Toyota Camry LE) - taken in trade by Jon Lancaster Toyota) The "Certified" 2010 from Jon Lancaster "passed muster" provided the seller fixed (without charge) a couple safety parts which apparently had been overlooked. The dealership saw that these discrepancies were promptly corrected thanks to our salesman Landon Frenz. The Fiscal Officer, Mr. Anderson meanwhile interviewed my wife Sally and I at length and in detail, explaining all financing options available to us. We decided to pay cash for half of the total amount due, and the other half with a 2.9% Toyota auto loan. Throughout the two-day experience with the Jon Lancaster Toyota dealership was a total pleasure. More

Given our budget we were only looking at used cars and even the one we found (somewhere else) my spouse thought was too expensive. I am not even sure why we pulled into the Lancaster lot but we did. As even the one we found (somewhere else) my spouse thought was too expensive. I am not even sure why we pulled into the Lancaster lot but we did. As much as I would have loved a Toyota I knew that even used, we would not be able to get what I wanted within our budget. I even just waited in the car. 20 minutes later my spouse came and got me as Trevor had showed him that we could get a new Toyota and stay within our budget with a lease. As a finace person, I have always been a bit leary to lease but Trevor put us both at ease. He understood the process and was able to easily talk us through every question we had. It was nice to not have to be bounced around to 5 different people to get answers. Trevor also knew everything there was to know about the van we purchased. The dealership closed and we were still sitting there getting every question we had answered. We never felt like we needed to wrap things up or rushed. I did not feel pressure to buy and in the end Trevor tossed in some things to keep me happy. (maybe I was not supposed to say that here??) We came back the next day to pick up the car and again spent hours going over every feature of the car to make sure we knew how to use it. Even as I was pulling away I had more questions, went back in and got them answered. I would recommend Trevor to anyone looking for a car. More

Curtis Carney was the salesperson I worked with in purchasing a 2012 Camry Hybrid. Curtis was very friendly, professional, was quick to respond to questions, was very knowledgeable about the car, was purchasing a 2012 Camry Hybrid. Curtis was very friendly, professional, was quick to respond to questions, was very knowledgeable about the car, was not overburdening, and was just a great person to represent the Jon Lancaster dealership. Also, the price was better than other dealers. If anyone is looking for a car, I highly recommend you contact Curtis Carney at Jon Lancaster. More

We finally purchased a 2012 new Toyota Sienna from Jon Lancaster and Shawn Stittleburg was our sales adviser. Our purchase came after several years of looking and shopping. We met Shawn almost 4 years ago Lancaster and Shawn Stittleburg was our sales adviser. Our purchase came after several years of looking and shopping. We met Shawn almost 4 years ago as we started to check out Toyotas. Shawn continued to keep us informed with new models, features, company promotions, and info so we could be very informed when we were ready to purchase our new vehicle. Shawn worked with us, and never applied any pressure, rather he was genuine and down to earth, and regularly let us know that he "was there for us" when we were ready. This appealed to us and built trust in him for our eventual purchase. We would recomend Shawn to anyone in the market for a vehicle. Shawn is a "True Professional". More