East Madison Toyota

My experience with Jon Lancaster Toyota was a little bit different than the average visit. I stopped to see what they had to offer for used vehicles and what they would offer me for my 2000 Toyota Tacoma t different than the average visit. I stopped to see what they had to offer for used vehicles and what they would offer me for my 2000 Toyota Tacoma truck. Billy was the first salesman to approach me and was very honest with the pricing of vehicles and made every attempt to stay within my budget. He also informed me that Toyota had some trouble with the frames rusting out on my make/model of vehicle... something I was unaware of. While I was test driving a used VW, the service department found a hole in the rusted out frame of my Tacoma. They were concerned to the point that they put me in a loaner car while I made my decisions. Many employees came to talk with me during my visit to continue expressing their concern and they put me in touch with Toyota directly to remedy the situation. My overall experience in dealing with Billy was nothing short of awesome. My stay at the dealership was longer than expected and he made me feel very comfortable and at ease. I would like to recommend him to everyone reading this review. More

I would highly recommend both Landon, and Jon Lancaster Toyota, to anyone! My experience at this dealership was honestly a pleasure. When it is time to purchase another Toyota, I will be back! Immediate Toyota, to anyone! My experience at this dealership was honestly a pleasure. When it is time to purchase another Toyota, I will be back! Immediately following a horrible experience I had at a GMC dealership in my home town, I called this dealership on a pre-owned Rav4 I saw on their Internet listings. Landon Frenz answered my inquiry and looked up the vehicle for me to be sure it was still avaialable before I came down (I live 40 miles away). He was very helpful, without being at all pushy, so I made the trip down. Landon made me welcome when arrived and we spent time looking at several Rav4's in my price range. I test drove all of them before the day was done, some more than once. Landon was very patient and answered all of my questions and actually encouraged me to take the time I needed. There was no pressure to buy one over the other, or to try to move me to a different vehicle with a larger price tag. Very much appreciated that! When I was ready to proceed, he and the team at the dealership made the offer/acceptance process clean and fair. There was no pressure, no tag team tactics, nothing of the behavior I experienced at the other dealership. I was satisfied with the price I got for my trade-in, and I feel I received a very good vehicle at a good price in return. Landon went the extra mile to be sure my Rav4 was ready to deliver to me, even making sure it had all the floormats and ordering a small cover piece that was missing in the cargo area. All without me having to ask or being made to feel like it was a pre-owned vehicle, so shouldn't expect it. Thank you, to Landon and all of the staff at Jon Lancaster Toyota. You have a staunch supporter in this gal! More

Jon Lancaster provided a great experience for us. We purchased a new Toyota RAV 4 and felt that we were not being pressured into the sale. I can tell the people working there truly care about their job, purchased a new Toyota RAV 4 and felt that we were not being pressured into the sale. I can tell the people working there truly care about their job, especially Curt Carney who helped us. I would definitely recommend Jon Lancaster to others and believe we will be looking there again when the time comes for a new car. More

Billy sat down with us and listened to what we we were looking for in a vehicle, the price & financing. He a was NOT pushy and let us have our space. We came to an agreement very easily on my trade-in an looking for in a vehicle, the price & financing. He a was NOT pushy and let us have our space. We came to an agreement very easily on my trade-in and the price of the new car. We had a considerable amount to put down on the new car and wanted the 1.9% financing. We knew that my credit history wasn't great, but we knew that we were paying for half the car upfront. Still a tough task to pull off. Matt pulled through for us. He worked hard and we spent a few hours waiting for the credit to be approved at 1.9%. Matt made it happen! I couldn't have gotten this car without the teamwork of Billy and Matt!!! I LOVE MY NEW RAV4! Thank you! Sandy Braunschweig More

My experience at Jon Lancaster Toyota of Madison was great. The Dealership was very clean, the vehicles they offered seemed to be well maintained, and Billy Collier, my sales person made buying a vehic great. The Dealership was very clean, the vehicles they offered seemed to be well maintained, and Billy Collier, my sales person made buying a vehicle enjoyable. The minute I walked in the door, I was greeted by Billy. He provided a great deal of information on the Dealership, their inventory, and their policies. Additionally, Billy had a friendly approach that was not over the top and spoke to me on a personal level. I would highly recommend Jon Lancaster Toyota of Madison and Billy Collier for anyone looking to purchase a new or used vehicle. This Dealership definitely does not sell cars in the traditional and extremely annoying manner, were salesman or women run you down. Thanks again everyone at Jon Lancaster Toyota of Madison, for making my used car buying experience great. Shaun More

We researched vehicles and knew what we wanted in an Avalon. Dave was very helpful in locating a vehicle and explaining the features and technology in the automobile we purchased. Matt was thorough Avalon. Dave was very helpful in locating a vehicle and explaining the features and technology in the automobile we purchased. Matt was thorough and informative during our financial talks. Nate further took time to explain the updated technology and qualities offered in the Avalon. More

All of the people there were extremely friendly and they seemed to care about your well being not just making the sale. They even contacted me via phone to see how I was liking my vehicle it wasn't just som seemed to care about your well being not just making the sale. They even contacted me via phone to see how I was liking my vehicle it wasn't just some automated email. It was very nice being helped in such a great way for my first new vehicle purchased More

Buying a new car is always a very stressful time for me. I don't like the negotiations aspect. Tashi was great to work with. I felt she was laid back, honest, and down to earth. I wish her all the best. I don't like the negotiations aspect. Tashi was great to work with. I felt she was laid back, honest, and down to earth. I wish her all the best. More

Michael Busk took care of this sale from beginig to the end. Very friendly, professional. Pleasure o deal with. Thank You Micheal. Thank You Jon Lancaster Toyota end. Very friendly, professional. Pleasure o deal with. Thank You Micheal. Thank You Jon Lancaster Toyota More