
East Madison Toyota
Madison, WI
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I am a repeat customer (and fan) of Jon Lancaster Toyota due to their excellent customer service and high quality vehicles. Recently I needed to quickly replace a Camry which had been totalled in an accide due to their excellent customer service and high quality vehicles. Recently I needed to quickly replace a Camry which had been totalled in an accident. I am extremely pleased with the vehicle purchased, as well as, with the processes of selection and financing. I never felt rushed by the sales and finance staff. Curt Carney (sales comsultant) was extremely approachable, informative and helpful. He even went the extra mile in finding an affordable vehicle in my preferred color. And his thorough demonstration of new features on my 2012 Camry SE was very useful. Chad Ohly (finance manager) made the selection of protection plans and finance options relatively easy. He was also extremely approachable and provided clear and consise explanations of the various plans and options. Thank you Curt and Chad! This consistency in excellent customer service is why I continue to recommend Jon Lancaster Toyota to friends and family. More
Rudy was great to work with! We came to look at a used Nissan Murano that we ended up buying. It was a busy Saturday afternoon but Rudy spent much of the afternoon with us, test driving the car etc. He Nissan Murano that we ended up buying. It was a busy Saturday afternoon but Rudy spent much of the afternoon with us, test driving the car etc. He offered to order a replacement sun visor when we decide on the purchase. We are very happy with the vehicle and the service we received! More
The sales team and the finance team were so helpful in helping us find the right Rav4 for us and helping us get the best financing we could. We will definitely be coming back for future vehicle needs. helping us find the right Rav4 for us and helping us get the best financing we could. We will definitely be coming back for future vehicle needs. More
Shawn made this the easiest car buying experience we have had! He found us the exact Rav4 we were looking for at the price we wanted! He made our trip to the dealer as simple as coming in and signing the pap had! He found us the exact Rav4 we were looking for at the price we wanted! He made our trip to the dealer as simple as coming in and signing the paperwork. We recommend Shawn Stittleburg and Jon Lancaster Toyota to all of our friends and family who are looking to purchase a different vehicle. More
Started with internet quote. No pressure, just information. Convenient, friendly service with no pressure. Answered all questions promptly and followed through with all promises. One of the easies information. Convenient, friendly service with no pressure. Answered all questions promptly and followed through with all promises. One of the easiest car purchases ever. More
Dave was exceptionally helpful. Explained the truck fully and answered every question I had (of which there were many). Always extremely pleasant, professional and never seemed to be in a hurry. Took fully and answered every question I had (of which there were many). Always extremely pleasant, professional and never seemed to be in a hurry. Took all the time I needed to make my decision. Truck was in immaculate condition when I picked it up. Would highly recommend working with Dave. More
I'm very laid back but I know what I want and I have no desire to xxxxxxxx about the car. Nate adapted to my style and we made a deal quickly. He's been great with all of my follow-up as well, answering desire to xxxxxxxx about the car. Nate adapted to my style and we made a deal quickly. He's been great with all of my follow-up as well, answering my questions in a timely manner and just basically rocking. I appreciate this. I remembered him from 4 years ago when he helped us in Gary Quam's absence when we were buying our first Prius and I'm glad it worked out that we could work with him again. More
Concise information with attention to our specific interests. Our second auto from Rudy. Availability before promised time with full support and prep. Alternatives fairly presented. interests. Our second auto from Rudy. Availability before promised time with full support and prep. Alternatives fairly presented. More
The deal went fast. Rudy & Matt made every thing The deal went fast. Rudy & Matt made every thing easy and friendly. I would recomend this dealership to anyone in my family, or to any of my friends The deal went fast. Rudy & Matt made every thing easy and friendly. I would recomend this dealership to anyone in my family, or to any of my friends More
We were very nervous when we walked in but David put us at ease and was very down to earth and honest. He made us a great deal on a new 2012 Camry and kept us in our budget (of course I wanted the bigger p at ease and was very down to earth and honest. He made us a great deal on a new 2012 Camry and kept us in our budget (of course I wanted the bigger package but it was not in my price range but maybe next time). He was very respectful and curtious of all of our needs. It was just an allround happy experience. I love my new Camry, I can't wait to take it on a road trip! Thank you David I will be coming back to Toyota for my next car and recommend it to all my friends. Victoria J. Metz More