East Madison Toyota

Searched the internet looking for a year end deal on a Prius. Sent out several requests for information but actually received a call from Shawn to discuss specifics. Shawn was very knowledgeable and actu Prius. Sent out several requests for information but actually received a call from Shawn to discuss specifics. Shawn was very knowledgeable and actually sent me information via the internet while we were talking including pricing, discounts and availability. After comparing costs, Jon Lancaster proved to be the best cost and financing. The price quoted was the price paid, no hidden fees or extras. Shawn did a super job of explaining the car and did follow up calls to make sure everything was ok. More

Some folks are quick to only write complaints, however I tend to favor giving compliments where I believe they have been earned/deserved. In my case, I recently visited your Parts Department and was helped tend to favor giving compliments where I believe they have been earned/deserved. In my case, I recently visited your Parts Department and was helped immensely by Kemp Sudthapan. In my opinion, Kemp went above and beyond to help me. As a result, if his exceptional customer service is a reflection of your entire organization, you have earned a customer for life. Please make certain that he knows that his customer service has been recognized. Thank you, Steve Stocker (608) 445-6276 More

I would highly recommend Jon Lancaster Toyota & Scion in Madison. I have purchased my last 4 vehicles from this dealer. The last 2 were purchased through Shawn Stittleburg. Shawn is very friendly, respec in Madison. I have purchased my last 4 vehicles from this dealer. The last 2 were purchased through Shawn Stittleburg. Shawn is very friendly, respectful & knowledgeable. Shawn was very patient with me over the past 6 months while I looked for the right vehicle. I told Shawn what I thought I was looking for and vehicles that I thought I liked and he contacted me when he had new vehicles that met the description of what I was looking for. One of the other great things about Shawn is that he has touched base with me every 6 months since I first purchased a vehicle from him - just to see how things were going and to make sure I was happy and didn't have any questions/needs. Shawn is personable and down to earth and I would recommend him as your new/used car dealer. More

Rudy is by far the best sales guy to work with. He was polite and paitiene enough to wait on me to make my decision. It was a long and difficult process but he kept in touch with me to see if I had any qu polite and paitiene enough to wait on me to make my decision. It was a long and difficult process but he kept in touch with me to see if I had any questions and if I was interested in any other cars. Although I wasn't able to get the car that I wanted, he showed me a car that had just what I wanted. I couldn't be happier. He was not pushy like other sales guy that I had worked with in the past. He offer me his opinions and answered each and every questions I had truthfully. I'm glad that I got a chance to work with Rudy on a big sale or else I would've been stuck buying something that was too much for me. I'm sure that the next time I purchase a car in Wisconsin, I'll be coming to Rudy at Jon Lancaster Toyota. More

We visited Jon Lancaster Toyota from Peoria, Illinois after going to two dealerships in our area. Shawn called me after seeing via the internet that I was looking for a black Toyota Rav4. We talked on t after going to two dealerships in our area. Shawn called me after seeing via the internet that I was looking for a black Toyota Rav4. We talked on the phone and he said that they would be getting a black Toyota Rav4 in in a few days. He knew that in order to come and see the vehicle that I would have to drive about 2 hours to get there. He was able to give me a quote over email so I would know what to expect when I got there. That is why I gave him the rating that I did. Also, he was friendly and straight to the point. He answered all our questions and went over all the information about the vehicle. More

Searched for quite some time for the type of truck we wanted and the price that was acceptable. Came across this dealer on the internet and after contacting them worked with Shawn Stittleburg. He was ve wanted and the price that was acceptable. Came across this dealer on the internet and after contacting them worked with Shawn Stittleburg. He was very accomodating especially since he had to work with someone out of state. Found the truck with the exact specifications we wanted. Pleased with the service and the dealership. More

We have worked with Mike before. He has always been welcoming and understanding as well as going to bat for the best deal for us. He has been helpful, this is our 3rd vehicle from him and will always welcoming and understanding as well as going to bat for the best deal for us. He has been helpful, this is our 3rd vehicle from him and will always work with him in the future. His follow up is tremendous even when we have come in and not bought a new car. More

Our Camry is the 3rd new Toyota that we've purchased from Tashi. She has always been friendly, knowledgable, and very fair with pricing. All other Toyota staff members that we've worked with towards each pur Tashi. She has always been friendly, knowledgable, and very fair with pricing. All other Toyota staff members that we've worked with towards each purchase have been helpful and friendly too. Each new car experience has been positive. We plan to continue our Toyota relationship with Tashi in the future. More

Tashi was excellent. She was extremely responsive and very knowledgeable of the products and services offered by Toyota. You could tell by her actions, that she really wanted to make sure you where sati very knowledgeable of the products and services offered by Toyota. You could tell by her actions, that she really wanted to make sure you where satisfied and not just wanting to sell a vehicle. Chad was also excellent. Very efficient and nice to work with. More

Dave Fosco was very helpful in my decision making process that resulted in my recent purchase, and once I got my new car he made sure I understood how everything in it works. He has been very patient in ans that resulted in my recent purchase, and once I got my new car he made sure I understood how everything in it works. He has been very patient in answering all my questions and wants to be sure I am happy with my new car. I have been a customer of Jon Lancaster for four years, and it's obvious that customer service is a priority with them. Every employee I've ever worked with has been knowledgeable, courteous and eager to provide the best of service and make me happy. More