East Madison Toyota

We were just stopping by to look...... and met Curt "What a great guy"! He was very honest and said I'm new but I will help you anyway I can. He gave us great service ...we will recomend Jon Lancaste "What a great guy"! He was very honest and said I'm new but I will help you anyway I can. He gave us great service ...we will recomend Jon Lancaster and Curt. We love our Camery!!!! Thank You Curt! More

Me and my wife were very pleased with our experience at Jon Lancaster Toyota. Upon entering the dealership we were greeted by a rep who learned we were interested in a Scion. He then handed us over to Davi Jon Lancaster Toyota. Upon entering the dealership we were greeted by a rep who learned we were interested in a Scion. He then handed us over to David Virgell. From the very beginning David was very welcoming and "sincerely" friendly. As someone who works in customer service this is always great to see, compared to someone who is forcibly trying too hard or "laying it on extra thick". Not only were we impressed by his warm personality but his deep knowledge of your vehicles, programs, safety features, etc. He also went the distance to make sure I was getting the vehicle best suited for what I had wanted. He was not trying to get me out as quick as possible with a quick sale. He and the financial adviser actually stayed about 2 and a half hours after the dealership had closed to finish the paperwork so we could pick the car up the following Monday! I would gladly send those I know to Jon Lancaster Toyota, particularly to David Virgell. David offered an abundance of knowledge, but also supplied humor and fun. Thank you for a great experience David! More

I gave a rating of 5 for overall experience because I felt quite comfortable with our sales person, Nate Riesen. I quickly became aware of Nate's strong knowledge base for the Prius. He was able to expla felt quite comfortable with our sales person, Nate Riesen. I quickly became aware of Nate's strong knowledge base for the Prius. He was able to explain, in terms I could understand, the qualities that make Prius such a great car. Nate was also able to provided a non-stressful atmosphere during the financing portion of our buying experience. More

Nate was very thorough and responsive to my needs as a new car buying customer. My purchase, as a first-time Toyota buyer, was a 2011 Corolla. Not only did Nate explain the vehicle features and benefi new car buying customer. My purchase, as a first-time Toyota buyer, was a 2011 Corolla. Not only did Nate explain the vehicle features and benefits but listened to my needs and clearly outlined the features and benefits of other Toyota models, so well that it highlighted the fact that the Corolla suited me best for both the mileage and cost concerns. I would recommend Nate and the Jon Lancaster dealership to anyone. Pete Blasco More

Great experience ! The price was below what I researched as the best price I should get ! They also gave me exactly what I expected for my Trade in. as the best price I should get ! They also gave me exactly what I expected for my Trade in. More

DJ provided us with excellent service. He returned phone calls promptly and worked to accommodate our schedule. We would certainly return to Jon Lancaster again in the future. calls promptly and worked to accommodate our schedule. We would certainly return to Jon Lancaster again in the future. More

My experience at Jon Lancaster could not have been better. I had done my research and solicited quotes from 3 different dealerships. Tashi and Quince the sales manager didn't just try to sell me a car better. I had done my research and solicited quotes from 3 different dealerships. Tashi and Quince the sales manager didn't just try to sell me a car. They listened to my needs and offered their advice on why a venza was right for me and did everything in their power to not only make sure I bought a Venza, but that I bought it from them. As they were honest with me, I was honest with them, and I informed them of my shopping with the other dealerships. After talking further with the other dealerships and respecting the offer that they made me, I realized that no other Toyota dealer even came close to what Tashi and Quince had offered to do for me. For that, I purchased the Venza 2 days later and Jon Lancaster will be doing all of my service as well. I am a sales rep who knows how to play the game, and I could not be more impressed with the treatment I was given at JL Toyota. I would recommend Tashi, Quince to help anyone find the car they are looking for. I even challenge you to find better, because I've got news for you..... You won't find better. More

I was very satisifed with the service I received from Jon Lancaster Toyota. Nate was very through in the questions he asked, his efforts in finding me the right car, getting me the best possible deal, and Lancaster Toyota. Nate was very through in the questions he asked, his efforts in finding me the right car, getting me the best possible deal, and explaining all the features of my new Camry. The delivery was quick and Joe St. Marie who is the General Manager even peeled and cleaned my window when he took the car details report off the glass. All in all it was a great experience and I would highly recommend Jon Lancaster Toyota to anyone who is thinking about buy a new or used vehicle. More

We bought an FJ from Nate during the summer and his professionalism in getting us the best deal on the vehicle that we wanted was second to none so when we were ready to trade my car in, a toyota from professionalism in getting us the best deal on the vehicle that we wanted was second to none so when we were ready to trade my car in, a toyota from Nate was were we started our search. More

Nate and his wife were awesome to us. We live near Milwaukee but have recently bought 2 cars from Nate in Madison (he was originally referred to us by my brother who also has bought cars from him). Ea Milwaukee but have recently bought 2 cars from Nate in Madison (he was originally referred to us by my brother who also has bought cars from him). Each time he was not only been great to my husband and I but our kids who sat as patient as possible through the sometimes long process of buying a car. His overall personality is what won us over and we will continue to buy from him in the future More