East Madison Toyota

We had an excellent experience. Trevor did a great job explaining the benefits of the Prius and of Toyota over the other brands and cars we were looking at. Helpful and easy to work with. explaining the benefits of the Prius and of Toyota over the other brands and cars we were looking at. Helpful and easy to work with. More

I live 2 hours away and the drive to Madison was worth it. No one could come close to the final price we were quoted at Jon Lancaster. Shawn made everything simple and is very knowledgable. I have never it. No one could come close to the final price we were quoted at Jon Lancaster. Shawn made everything simple and is very knowledgable. I have never dealt with someone like Shawn who reponds to every phone call, text or e-mail as quickly as he does. He was great to deal with and got any information I needed right away. Thanks Shawn for making everything an easy transaction! More

I worked with Curtis Carney in purchasing our 2012 Sienna. Curtis was frienly, informative, and would seek out the answer if he did not know. Everybody was very nice and not high pressure. I would Sienna. Curtis was frienly, informative, and would seek out the answer if he did not know. Everybody was very nice and not high pressure. I would buy here again. More

We were very happy with the 2011 Preis 3 car, price, dealership, salesperson. The dealership organization, quality of the buildings and first rate attitude. The cars in stock were impressive. dealership, salesperson. The dealership organization, quality of the buildings and first rate attitude. The cars in stock were impressive. More

Tashi gave me excellent service in sales, providing a rapid, honest reply to my request for a Prius quote through the Consumer Reports Build and Buy program. Other dealers sometimes delayed or asked for rapid, honest reply to my request for a Prius quote through the Consumer Reports Build and Buy program. Other dealers sometimes delayed or asked for more personal information before providing a direct quote--Tashi gave me the written quote immediately, then cheerfully answered my many questions. Her price beat my local dealerships by more than $900, and what's more, she prepared everything for picking up the car via email messages and phone calls. When I arrived at the dealership to pick up my new car (after a 5-hour bus ride), Tashi and John had all my paperwork ready to go, and made the purchase pleasant and enjoyable. I would happily recommend Tashi, John and the whole dealership team to any of my friends looking for a new or used Toyota. --Bill Leifheit More

I was looking for "just" the right vehicle for I was looking for "just" the right vehicle for my physical needs and price limit. My severe back problems meant I needed a vehicle I could easily I was looking for "just" the right vehicle for my physical needs and price limit. My severe back problems meant I needed a vehicle I could easily get in and out of, so when shopping for a vehicle I needed to sit in many to find the "right fit". I was approached by a salesman that looked to be about my age, a great relief to me because he might understand my situation better. I couldn't have been luckier to be assisted by LANDON FRENZ. From the moment we spoke about my specific needs, LANDON was right on the mark! His suggestions led to my purchase of a beautiful 2005 Dodge Grand Caravan. Not only did LANDON treat me with the utmost respect but every single Lancaster employee I came in contact with also greeted me, held doors for me and asked if they could be of any help. The whole experience at Joh Lancaster Toyota was so great from beginning to end. I've told many people about my experience, "I was treated as though I had purchased the most expensive new vehicle on their lot, they even pulled my van inside to put my new plates on and while I signed final paperwork LANDON entertained my 2 young grandsons in this shiney/inside pick up area." I would buy again from Jon Lancaster Toyota in a heart beat and will refer as many people to them as I can. Thanks LANDON and Jon Lancaster!!!! More

It was a cordial hassle-free experience. Worth the drive of 200 miles to receive a pristane used truck. Would do business with this dealership again. of 200 miles to receive a pristane used truck. Would do business with this dealership again. More

This is my second purchase with Tashi and once again she has exceeded expectations. Great person to work with, she was always available when I called or emailed with questions, was willing to do what was b has exceeded expectations. Great person to work with, she was always available when I called or emailed with questions, was willing to do what was best for the customer and overall made my experience great. Hence the reason I came back a second time and will continue to come back each time I need a new vehicle. More

My wife and I went to Jon Lancaster on a saturday. We were greeted very well by the receptionist who paged Tashi for us. We were greeted very soon by Tashi, who brought us up to date on the features and were greeted very well by the receptionist who paged Tashi for us. We were greeted very soon by Tashi, who brought us up to date on the features and options of the 2012 camry and 2012 rav4. We had researched both vehicles online and our thoughts wewe reinforced by the information we received. We had previously purchased a 2002 camry and a 2004 rav4 from Tashi and are very comfortable with another purchase. We went back to Jon Lancaster because we like the all around service. We went back to Tashi because we like the friendly, unassuming salesmanship. More

Chis is one of best, most helpful people. He made my experience at Jon lancasters great. I got not only a good car but a good friend out of the deal. Everyone I needed to complete the purchase was gre experience at Jon lancasters great. I got not only a good car but a good friend out of the deal. Everyone I needed to complete the purchase was great. Not only that when I needed extra help the service staff was great. Buying a car can be a good or bad experience. This one was great. My thanks to the Jon Lancaster staff Mary Lesavage More