
East Madison Toyota
Madison, WI
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My wife and I talked to four dealerships before we purchased our new Toyota Avalon. We drove from Rockford, Il. to Madison to purchase our car because of Shawn's knowledge of the car and his great pri purchased our new Toyota Avalon. We drove from Rockford, Il. to Madison to purchase our car because of Shawn's knowledge of the car and his great price. The inconvenience of driving one hour to pick it up was well worth it! The dealership is by far the nicest Toyota dealership in the midwest and everybody was very friendly and accommodating. I would recommend Shawn and Jon Lancaster to anybody that is looking to purchase a new or pre-owned vehicle. More
We drove from Minnesota to Madison, WI, to buy a RAV4 at the best price in the region according to a car pricing service available through Consumers Union online. I got the price and consented to email cont the best price in the region according to a car pricing service available through Consumers Union online. I got the price and consented to email contact with Shawn Stittleburg. He emailed me within 15 minutes,then I called and we talked about RAV4s available at the dealership and options.I asked for a finance application and received it, online, within 10 minutes. An hour later, we'd made our choice, filed our application,and picked a car by telephone with Shawn's help. We drove to Madison (3 hours, but we were saving $500)while the dealership prepped our new car. Everything was in order when we arrived, on a very busy Saturday afternoon for this dealership. We inspected the vehicle and alternately talked with Shawn and with Chad, in the finance department. We were done and left with our new RAV4 in about 2 and a half hours. All the people we worked with were professional, courteous, and efficient. I've purchased around 10 vehicles before; this was absolutely the best experience I've had. More
Tashi was an excellent sales person. I was looking for a particular car and price range, and she called me immediately when such a trade-in arrived. It was exactly what I was looking for. She was very acc particular car and price range, and she called me immediately when such a trade-in arrived. It was exactly what I was looking for. She was very accommodating with my schedule, even staying late one evening to show me the car and discuss everything. She was very thorough and clear in her explanations of the process, and made sure that the car was cleaned and detailed and ready to go quickly for me -- a fast turnaround time. Some thoughtful extras too! The price was quite reasonable, especially considering the popularity and fast sales of this particular model. I am confident I purchased a good quality used car at a good price. Thanks Tashi! More
I have known Shawn for many years personally while just leasing my third (3rd) vehicle from him. He displays communication skills and people skills that make the car buying process stress free with no has leasing my third (3rd) vehicle from him. He displays communication skills and people skills that make the car buying process stress free with no hassle. I am a very specific person and feel I should get exactly what I want if I'm making a car payment every month. I drive a lot, as such nice vehicles are important to me. Shawn understands this and will go above and beyond to find the right vehicle for you and to make the the process a possitive car buying experience. It is his attention to detail accompanied with his unique personality that makes him the ultimate car salesman..... More
We recently leased our second Rav4 from Shawn Stittleburg. Our first experience with Shawn was over-the-top,so we wanted him as our salesman again. We wanted a specific trim level on our Rav, and Stittleburg. Our first experience with Shawn was over-the-top,so we wanted him as our salesman again. We wanted a specific trim level on our Rav, and there were only a few in the whole country. Shawn said, "Give me some time, I'll find it for you." And he did. He gets the highest marks on professionalism, friendliness, and delivering on his word. We were happy with the price he worked out for us. We even took our son to Shawn to lease a vehicle from him! He's top-notch! More
DJ was the only salesperson in all the dealerships I visited who paid attention to what I said. He listened, reflected and went out and found what he thought might fit the bill. He was right and I bough visited who paid attention to what I said. He listened, reflected and went out and found what he thought might fit the bill. He was right and I bought the car. Other salepeople either discounted me (thinking I wasn't really going to buy a car) or tried to sell me something that was on their lot regardless of what I said. DJ knew I hadn't found the right car yet and only contacted me when he had a vehicle that fit my specifications. He was respectful, low key and personable. I really appreciated having someone take the time to help me figure out my car dilemma.He really knew his inventory and cars in general. I appreciated his extensive car knowledge. Mostly, though, I was glad to find a salesperson who did his job so well and found what I needed. I've told friends about him and hope they bring him their business. More
I told Shawn what I wanted and he searched the Upper Mid West and found the Toyota Tacoma I asked for,(even the right color) in a few days time. He was easy to work with and respected my schedule for making West and found the Toyota Tacoma I asked for,(even the right color) in a few days time. He was easy to work with and respected my schedule for making the long trip to Madison to pick up the truck. He took time to explain the vehicle and the warranty but didn't drag the process out. More
Shawn was very helpful and I would definitely recommend him and the dealership to anyone. We used TRUECAR.COM to obtain a competitive price quote online. Shawn was the only dealer that not only stood by him and the dealership to anyone. We used TRUECAR.COM to obtain a competitive price quote online. Shawn was the only dealer that not only stood by the price he quoted on TRUECAR but made the purchase simple and friendly. If you would like to deal with a Toyota Dealership I would recommend driving to Madison and working with Shawn. More
My overall experience is positive. The dealer tried their best to make the process simple. They also gave very detailed explanations of the new car. best to make the process simple. They also gave very detailed explanations of the new car. More
After researching our vehicle choice we decided on a RAV4. Jon Lancaster was the only dealer that could get a Limited in Pyrite Mica. Shawn was excellent in explaining the vehicle options,pricing and RAV4. Jon Lancaster was the only dealer that could get a Limited in Pyrite Mica. Shawn was excellent in explaining the vehicle options,pricing and financing options. He kept us informed on delivery status. The delivery process was very quick. Shawn did a very good job of explaining the vehicle operation and assisting with purchase of accessories we decided to add on the day of delivery. We were very pleased with Shawn and Jon Lancaster Toyota. More