East Madison Toyota

You can buy a Toyota Avalon at lots of places. We bought ours at Jon Lancaster for a number of reasons, but mostly because of our salesperson, Nate Riesen. We had bought a 2008 4Runner from Nate and had a ours at Jon Lancaster for a number of reasons, but mostly because of our salesperson, Nate Riesen. We had bought a 2008 4Runner from Nate and had a great experience with him. The dealership is sparkling clean, its full of cars to buy and the people all seem friendly, all important aspects of a successful dealership, but the most important role is the one on one relationship between the salesperson and customer. That's where Nate excels and that's why we bought our second car from him. More

Nate was very considerate of our time and did as much as he could for us over the phone before we ever even visited the dealership. Buying a vehicle is a lengthy process and is not pleasant from a buyer's he could for us over the phone before we ever even visited the dealership. Buying a vehicle is a lengthy process and is not pleasant from a buyer's standpoint because of the huge amount of time it takes to get the paperwork done and financing completed. I must say that I believe Nate did an excellent job in the least amount of time possible. We were very happy and will remain Toyota customers. More

Very good customer service, listened to our needs and delivered. I am a long time customer and have bought many autos from Jon Lancaster, I have not been disappointed yet. delivered. I am a long time customer and have bought many autos from Jon Lancaster, I have not been disappointed yet. More

We first went out on a Saturday, without an appointment, and Nate was very busy. However, he did spend quite a bit of time with us. During his absences, Abby answered all of our questions. Both were very and Nate was very busy. However, he did spend quite a bit of time with us. During his absences, Abby answered all of our questions. Both were very friendly and helpful. When we picked up the car three weeks later, Nate was very thorough in explaining all of the features on our new Prius. This was particularly important because the Prius is so different from other vehicles. I had purchased my previous Camry in 1998 from Smart Toyota. I was not pleased with the experience. I had a much better experience at Lancaster due to the friendliness, professionalism and knowledge of Nate and Abby. More

Nate is a great sales person, friendly and outgoing. You have a "keeper" there. He should be considered for an extra something in his pay envelope. have a "keeper" there. He should be considered for an extra something in his pay envelope. More

Nate was very friendly and easy to work with. His knowledge of the vehicle was impressive. Price was fair. I don't like to do reviews that must be a certain number of words. knowledge of the vehicle was impressive. Price was fair. I don't like to do reviews that must be a certain number of words. More

Our purchase was a good experience overall. Nate was very friendly and informative without being overly pushy. I have not been back since the purchase so I don't know about the follow up service. friendly and informative without being overly pushy. I have not been back since the purchase so I don't know about the follow up service. More

i explored buying a new Sienna back in February at another dealership. The salesperson I talked to quoted me a price based on the invoice to his dealership, which he showed me. he gave me a prelim another dealership. The salesperson I talked to quoted me a price based on the invoice to his dealership, which he showed me. he gave me a preliminary trade-in on my current kia van. finance rates at the time were not to my liking, so i passed on buying. flash forward to early june, i found through the internet that rates had improved and your web site showed some current inventories. Nate sent a quote the next day and i stopped in. i told him point blank that i was leaving on a 2500 mile driving vacation in 3 days, so if we couldn't come to terms in 24 hours I'd be passing on buying until next year. I stopped in during my work hours so I didn't have a lot of time. Nate was much more casual to deal with (less professional?!) than I'm sure most bosses or even some customers would prefer, but in an odd way, it works with his personality. He quickly worked out some numbers asking what options were important to me while respecting my need for speed in the process. I felt I was treated fairly in regards to price and trade-in value. I wasn't thrilled with the delivery process regarding the upselling of options, protection coverages, and warranties, although I understand that's how some guys get paid, it leaves a sour taste after an otherwise pleasant experience. Long story short, I got my wife a new van, we have a great driving vacation, and I wouldn't hesitate to contact Nate for any future vehicle needs. More

Earlier this year, my brother purchased a new Toyota from Shawn Stittleburg at Jon Lancaster Toyota. His buying experience was so positive that I too decided to contact Shawn to discuss the possibility of t Shawn Stittleburg at Jon Lancaster Toyota. His buying experience was so positive that I too decided to contact Shawn to discuss the possibility of trading my 2007 Prius for a 2011. My decision to trade, I knew, would be based on whether I could receive a fair market value for my trade-in based on the research that I had done. I was very pleased with the pricing, responsiveness to my questions, and Shawn's attentiveness to detail. He was extremely helpful in working out all the details of my transaction and I would highly recommend to anyone interested in purchasing a new Toyota to contact Shawn at Jon Lancaster! More

I was very pleased with their pricing, responsiveness to my questions, and the details of buying a new car at their dealership. Shawn was extremely helpful in working out the details and answering all of m my questions, and the details of buying a new car at their dealership. Shawn was extremely helpful in working out the details and answering all of my questions over the phone and made for an easy transaction. More