East Madison Toyota

Both Shawn and Brian were first rate and made car buying a pleasant experience. I was unaware of the Dealer Service Fee when I came in so that was the only surprise. a pleasant experience. I was unaware of the Dealer Service Fee when I came in so that was the only surprise. More

Jon Lancaster was great to work with. Scott and Matt answered our questions, there was no pressure from them. We will definitely purchase another vehicle from them. answered our questions, there was no pressure from them. We will definitely purchase another vehicle from them. More

I scored Ben and the dealership with all 5's because I love my new 2011 Camry XLE and the service provided was fantastic. You can't beat 0% financing, a $500 toyota rebate, and the $1000 recent college g love my new 2011 Camry XLE and the service provided was fantastic. You can't beat 0% financing, a $500 toyota rebate, and the $1000 recent college grad savings. Thanks! More

I would highly recommend jon lancaster toyota to all my friends and family for one simple reason. Salesman Landon Fenz. He worked with us when We bought our new 2010 Toyota coralla and now with our 2006 friends and family for one simple reason. Salesman Landon Fenz. He worked with us when We bought our new 2010 Toyota coralla and now with our 2006 nissan pathfinder. Landon has a great personality. Very Friendly and out going. He went out of his way to make sure that our experience there was super fantastic. He was very knowledgable about thier product and was willing to take time with us as we looked thru car after car. Overall when dealing with Landon it felt more like dealing with family than some strange salesman. When we sat down to talk price with landon he went out of his way to make sure that we stayed within our alot budget. This may not count for much but i seriously think Landon Fenz needs some major recognization. I will continue to do my business there at jon lancaster toyota for many ears to come. More

I believe that real customer service is something that is becoming harder to find every day. All dealerships treat you well, until you've made your purchase and are out the door. Lancaster does so much more. becoming harder to find every day. All dealerships treat you well, until you've made your purchase and are out the door. Lancaster does so much more. Service after the sale is every bit as good as the service before the sale. Staff is top notch, deals are very competitive, and the service is second to none! I've purchased several vehicles over the last ten years. Each has been at a different dealership. The reason is simple. I hadn't had a real good buying experience, until now. Lancaster Toyota will be my dealership of choice for all future purchases. Thanks to everyone there and a special thanks to Mark Saunders for all of your help! More

We got a good deal on our used car, gave us a fair price for our trade in too. Have been great about small fixes in the short time that we've had the car (sensor lights etc coming on). for our trade in too. Have been great about small fixes in the short time that we've had the car (sensor lights etc coming on). More

This was by far the most pleasant car buying experience I've had. Shawn is genuine and friendly. He was pleasant during the negotiating and did a good job answering all my questions. Since the transaction I've had. Shawn is genuine and friendly. He was pleasant during the negotiating and did a good job answering all my questions. Since the transaction took place later in the day he went the extra mile and stayed late to seal the deal and spent time explaining the details and options of my new(used)vehicle so I could for the FIRST time ever actually drive my vehicle home the same day. Shawn has been in contact several times since my purchase to make sure all is well and to answer any more questions I might have. All in all a great experience and I will be back when it's time. More

Mr. Frenz took time out on the phone to answer all my questions. Meeting the next day was a very pleasent experience. I purchased a used car with low milage and a fair price. The transaction was done qui questions. Meeting the next day was a very pleasent experience. I purchased a used car with low milage and a fair price. The transaction was done quickly and hassle-free. I would rec. this salesperson and dealership to my family and friends. J. Hause Janesville, Wi. More

I was looking for a new vehicle and never had a toyota before, but had decided to look at this vehicle, since it had met my requirements the best of what I needed, as was looking for good gas mileage, sev before, but had decided to look at this vehicle, since it had met my requirements the best of what I needed, as was looking for good gas mileage, seven passenger, and 4-wheel drive, so had inquired on line. Shawn e-mailed me and was great at answering many of my questions, as he took the time to answer every question I had on a toyota and I had many for him. He let me know instantly of one that was to be arriving in a month and was even the color I had been looking into, so was so pleased, as worked with him in signing papers and he kept me up to date on the delivery date of the vehicle. He has been there ever since I purchased the vehicle, but now asking me the questions of if it's meeting my needs and if I am happy with my purchase and if any problems. He said if I ever have any questions or problems that he will be happy to answer them any time. I would surely do business with him again and with the company, as I do enjoy my vehicle and am happy with the service I have recieved. I have also recommended him to other co-workers, that are going to be purchasing here in the near future. Thanks to Shawn and your dealership for the great opportunity to buy a vehicle from you's, as I had checked out the other dealership in Madison that sells toyota, before Jon Lancaster and didn't get the friendly service and felt like this other dealership guy was just pushing for a sale and not caring afterwards, so thank you Shawn for all you have done. Sherri More