East Madison Toyota

I was looking for a new vehicle and never had a toyota before, but had decided to look at this vehicle, since it had met my requirements the best of what I needed, as was looking for good gas mileage, sev before, but had decided to look at this vehicle, since it had met my requirements the best of what I needed, as was looking for good gas mileage, seven passenger, and 4-wheel drive, so had inquired on line. Shawn e-mailed me and was great at answering many of my questions, as he took the time to answer every question I had on a toyota and I had many for him. He let me know instantly of one that was to be arriving in a month and was even the color I had been looking into, so was so pleased, as worked with him in signing papers and he kept me up to date on the delivery date of the vehicle. He has been there ever since I purchased the vehicle, but now asking me the questions of if it's meeting my needs and if I am happy with my purchase and if any problems. He said if I ever have any questions or problems that he will be happy to answer them any time. I would surely do business with him again and with the company, as I do enjoy my vehicle and am happy with the service I have recieved. I have also recommended him to other co-workers, that are going to be purchasing here in the near future. Thanks to Shawn and your dealership for the great opportunity to buy a vehicle from you's, as I had checked out the other dealership in Madison that sells toyota, before Jon Lancaster and didn't get the friendly service and felt like this other dealership guy was just pushing for a sale and not caring afterwards, so thank you Shawn for all you have done. Sherri More

Was not expecting to purchase a vehicle as soon as I did. Was just trying to get some pricing on a good work truck. Shawn Stittleburg was the first person to answer my Email. He didn't waste any time getting Was just trying to get some pricing on a good work truck. Shawn Stittleburg was the first person to answer my Email. He didn't waste any time getting information on what I was looking for. In no time he sent me pictures of the vehicle in question,via Email. I almost forgot to tell you I live 5 hours away from dealer. Shawn and I struck up a deal and I purchased my first vehicle over the internet. He was nothing but helpful on everything I needed. Every Email text and phone call I sent he answered promply. A BIG KUDOS to Shawn he made everything not so painful as purchasing a vehicle can be. Shawn also helped me with delivery to my front door of the vehicle, I couldn't drive that far do to work schedule. Once again THANK YOU to Shawn and staff. More

I have dealt with Jon Lancaster Toyota for roughly a decade. Have always been treated fairly and well, whether purchasing or in for service. Have recommended this dealer in the past, and will continue t decade. Have always been treated fairly and well, whether purchasing or in for service. Have recommended this dealer in the past, and will continue to do so. More

I previously purchased a vehicle at JL and had a terrible sales experience. After that I vowed to never purchase from them again. After checking out the lot and speaking with Rich, I was convinced otherwis sales experience. After that I vowed to never purchase from them again. After checking out the lot and speaking with Rich, I was convinced otherwise. I want to thank Rich and Jason (from finance) for a great experience and for changing my thoughts about JL. Keep up the good work guys! More

Trevor Barth was an excellent salesman. He was very personable, professional, and excellent at answering all of our questions before, during, and after the sale. Jason Nimtz went above and beyond in h personable, professional, and excellent at answering all of our questions before, during, and after the sale. Jason Nimtz went above and beyond in helping us get our loan as well. We really appreciate Trevor and Jason's assistance. We will recommend them to our family and friends. More

We were very pleased with Shawn and the job he did working with us on our new Camry. I had gone to consumer reports and had gotten information and a price quote and Shawn responded quickly with inform working with us on our new Camry. I had gone to consumer reports and had gotten information and a price quote and Shawn responded quickly with information and we discussed other options. I did not schedule an appointment but when I got to the dealership, I was taken care of by several associates until Shawn was available. He worked with me to get the right vehicle. I was very impressed with the short period of time it took to get the deal completed. The whole process was the finest and quickest I ever had in a car purchase. I will recommend Shawn to anyone for his professionalism in doing this deal. More

We have now bought five vehicles from Jon Lancaster, two new and three used, four of which we purchased from Shawn. He is a valuable asset to Jon Lancaster, and I hope he stays with the company. We recomm new and three used, four of which we purchased from Shawn. He is a valuable asset to Jon Lancaster, and I hope he stays with the company. We recommend Shawn and Jon Lancaster to everyone who is thinking of purchasing a vehicle, used or new. Always willing to go the extra mile -- that is who Shawn is. Very pleasant, and he does not try to persuade you from purchasing a different type of vehicle when you know what you are looking for. We have a another child who will need a car in the near future, so we'll be seeing you soon, Shawn! More

I came there after a bad experice at another dealership in Madison. Shawn welcome me, asking me what I wanted. I told him what I wanted and why I had came there. He made the sale pleasant and easy for m in Madison. Shawn welcome me, asking me what I wanted. I told him what I wanted and why I had came there. He made the sale pleasant and easy for me. With his assistance I felt I came out ahead in the end. Even those the price is the same where ever I would have gone for my Scion, by his suggestion I end up with a new 2011 instead of the 2010. Plus I felt he was willing to listen to my questions and answer them or find out the answer and get back to me. Giving me the time and at my own pace to learn. With meant stopping in afterward to refresh me on a couple of things I had missed earlier. Even after a year I feel I could connect him with concern if I had them and ask for suggestion. More

Shawn was get to work with! His professionalism and experience was far superior compared to other dealerships around town. We would be honored to work with him again! experience was far superior compared to other dealerships around town. We would be honored to work with him again! More