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East Madison Toyota

Madison, WI

4.8
1,272 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,272 reviews

July 25, 2011

Shawn is the bomb... He knew our situation and worked very hard to get us into 2 vehicles that work great for us. I would recommend shopping Jon Lancaster and especially working with Shawn. Kathy Hocken More

by khockenb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 25, 2011

Shawn contacted me because of my inquiry on various sedans. His responses were prompt and descriptive. We set up an appointment and he made it very easy to understand what was on the lot and the differ More

by rshenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 25, 2011

I had a great experience with Shawn. I was able to get in contact with Shawn very easily by phone or email to discuss the type of car I was looking for. Shawn was actively researching options for me and More

by 4runner owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Sittleburg
July 25, 2011

We have bought 4 cars from Shawn. That should say something about his customer service and quality of care he has given us. We will definitely continue to buy from Jon Lancaster and always work with More

by denben74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 25, 2011

I had a great experience with Shawn at Jon Lancaster Toyota. We let him know what type of vehicle we were interested in while chatting through the dealerships internet site. When we got there (about 15 More

by LarsenA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 25, 2011

Shawn Stittleburg is the best sales rep I have ever met. He knows his product and I trust him completely. I really think salesman is an asset to your company and should be promoted because of his abilties. More

by dstittleburg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn stittleburg
July 25, 2011

My wife and I were very pleased with the dealership and with Shawn. He is a good man and tries to do his best to make sure that the customer is satisfied with their purchase. I know that we would go back More

by dkasper99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 24, 2011

Shawn worked well with us. He got to know us and what are needs were for a new car. What I liked best is that he did not try to sell us features that we probably would not use, just the opposite he gave More

by maylesworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
July 24, 2011

The personnel in sales,finance, and service that we met were helpful and friendly in their attittude toward us. This was our first purchase at Jon Lnascaster and we were very satisfied. More

by edfcody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fosco
July 22, 2011

I was contacted by Shawn for my query on internet for quote on Toyota Corolla. Finally I bought Toyota Camry, as the deal Shwan worked out for me was very good. With very limited credite history I did More

by replychandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
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