
East Madison Toyota
Madison, WI
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Great service, negotiated what we fell is a fair deal. Would recommend considering this dealership if you are in the market for a car or truck. Would recommend considering this dealership if you are in the market for a car or truck. More
East Madison Toyota I scheduled a 10,000 mile oil change to be covered under the 2 yr/24k mile service warranty. Shortly after going to the waiting room, a service tech came to me and stated that the change to be covered under the 2 yr/24k mile service warranty. Shortly after going to the waiting room, a service tech came to me and stated that they recommend oil changes every 10,000 miles. I reponded that the Toyota handbook states 5,000 miles. I then told her that I didnt want them to perform any work on my car and to bring my car to me. I was waiting in front of the service center for quite a while. Finally, my car was returned to me. Lying by East Madison Toyota. I brought my car to East Toyota for an oil change. After speaking to the service tech, I stated that I was cancelling the work and asked for my car to be returned to me. I received my car after a long wait, no receipt as there was no work authorized. I just received a Carfax report and found they submitted service done to my car. Unauthorized service, lied about it, and charged Toyota. Completely untrustworthy. More
I was very pleased with my experience at East Madison Toyota. Robyn was very easy to work with and I felt the trade in value was fair on my Tacoma. This was my 2nd purchase from East Madison Toyota and Toyota. Robyn was very easy to work with and I felt the trade in value was fair on my Tacoma. This was my 2nd purchase from East Madison Toyota and it won't be the last. Their customer care after the purchase was great as well. Highly recommend Robyn and the team at East Town Toyota! More
Robyn made this process so smooth and enjoyable. My family and I have always gotten Toyotas and they have never steered us wrong. I love my new rav 4 and would recommend Toyota to anyone My family and I have always gotten Toyotas and they have never steered us wrong. I love my new rav 4 and would recommend Toyota to anyone More
Had a wonderful experience at East Madison Toyota. The staff is well equipped with their knowledge and providing the best outcomes for their customers. The staff is well equipped with their knowledge and providing the best outcomes for their customers. More