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East Madison Toyota

Madison, WI

4.8
1,276 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,276 reviews

October 24, 2024

My initial scheduled visit of Oct 23,24 turned into a disaster. Upon coming into contact w/Andrea Bagley she was a godsend. Employee of the wk,month, year! Saved a loyal customer. Hope others don't have More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Bagley
Oct 24, 2024 -

East Madison Toyota responded

We appreciate your feedback and thank you for recognizing our team. If you have any further concerns about your initial experience, feel free to reach out so we can assist. Take care from all of us at East Madison Toyota.

October 23, 2024

I worked with service advisor Joel on my vehicle. He listened to my issue, worked on a solution, and treated me fairly and with kindness throughout. Recommended! More

by danfogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Leistiko
Oct 23, 2024 -

East Madison Toyota responded

Thank you for recommending East Madison Toyota. We’re glad our team could assist with your vehicle needs.

October 22, 2024

Aaron was helpful courteous and just plain nice. So was Rudy. Great experience. I’d go back to those guys and recommend More

by Leannek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Aaron Armstrong
October 22, 2024

Everyone was extremely friendly and helpful. Went through everything with me. I would definitely buy another car from this dealer. More

by marlene.voigt
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schnell, Aaron Armstrong, Shaanan Donegon, Jason Schultz, Luke Thomson, Ethan Hyatt
October 21, 2024

I was referred to Robyn by a co worker because other dealerships were turning me away and they helped me get a car when I really needed one. More

by eklind3488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren
Oct 21, 2024 -

East Madison Toyota responded

East Madison Toyota appreciates the referral. Our team was glad to assist you in getting a car.

October 18, 2024

Had a very pleasant experience buying my new car at East Madison Toyota. Got exactly what I was looking for! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor
Oct 18, 2024 -

East Madison Toyota responded

Great to hear you found what you were looking for with us. Enjoy the new car from East Madison Toyota.

October 18, 2024

Knowledge of vehicles. Listen to the customer. Will show what you want and can afford. The availability if you need help after you purchase a vehicle. Great crew at dea More

by margegunderson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Perales, Chue Lor, Andrea Bagley, Joe Sergi, Joel Leistiko, Travis Lester, Robert Bailey, Isiah Jones, AJ Gonzalez, Christian Gonzalez
Oct 18, 2024 -

East Madison Toyota responded

East Madison Toyota is glad to know that our team's knowledge and dedication made a positive impact on your experience. We aim to support all needs from vehicle selection to maintenance. Thank you for sharing your thoughts with us.

October 18, 2024

It was my first visit, and they were so kind and knowledgable. I appreciate their excellent service and detailed explanation. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadance Becker
Oct 19, 2024 -

East Madison Toyota responded

East Madison Toyota appreciates your kind words. Thank you for sharing your experience with us!

October 15, 2024

Robyn did an excellent job getting me into the vehicle I wanted. Had a not so good experience in Janesville, and Robyn gave me faith in the Toyota family More

by mtiesman
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren
Oct 15, 2024 -

East Madison Toyota responded

Thank you for your kind words. We're glad our team could help at East Madison Toyota. Enjoy your new vehicle.

October 15, 2024

Great people to work with, and they are understanding! ! Thanks again to the service and sales departments :) More

by hlatsch51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaanan , Joel Leistiko
Oct 15, 2024 -

East Madison Toyota responded

Thank you for recognizing the service and sales departments at East Madison Toyota, we appreciate it.

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