East Madison Toyota

Everyone was great to work with, very courteous and helpful. To elaborate on one example; My cell phone battery went dead at the beginning of the looking and eventually purchasing process. Chris went helpful. To elaborate on one example; My cell phone battery went dead at the beginning of the looking and eventually purchasing process. Chris went above an beyond helping me with my new truck purchase, he loaned me the battery from his cell phone (luck just had it they were the same) so I could continue to receive pressing work voice and email communications. That type of service and customer awareness is the type of thing that goes a long way in creating customer loyalty. Excellent! More

I started with receiving a Internet price quote on a vehicle I was interested in. The staff responded to the request within minutes and provided very staightforward and great pricing on not just the ve vehicle I was interested in. The staff responded to the request within minutes and provided very staightforward and great pricing on not just the vehicle I requested, but for several similar vehicles. All staff that I worked with were extremely helpful and they worked as a team. The staff at Jon Lancaster answered my questions promptly. Staff at Jon Lancaster went the extra mile to ensure everything went smoothly and they gave me a great price on the vehicle I selected. I would definately consider Jon Lancaster for my next vehicle purchase. I would also recommend Jon Lancaster to my friends and family. Thank you for the positive experience. More

I purchased a used car from Mark Saunders and am very I purchased a used car from Mark Saunders and am very pleased with this purchase. Mark made the car buying experience very easy and painless. His I purchased a used car from Mark Saunders and am very pleased with this purchase. Mark made the car buying experience very easy and painless. His professionalism and knowledge of the vehicle was execelent. I would recommend Mark to anyone that is interested in locating a vehicle. More

We had nothing but a positive experience with our purchase. Every person was very friendly and helpful. Even people who did not directly help us asked if we needed anything. We have bought vehicles f purchase. Every person was very friendly and helpful. Even people who did not directly help us asked if we needed anything. We have bought vehicles from competitors in the past but will be returning to Jon Lancaster for future vehicles and recomending them to family and friends. More

Shawn was fantastic to work with. I am 4 1/2 hours away from Madison and he was able to get me much better pricing on the EXACT vehicle I wanted; he was also able to provide a point and a half lower financ from Madison and he was able to get me much better pricing on the EXACT vehicle I wanted; he was also able to provide a point and a half lower financing on the vehicle. I had a very short time frame to be at the dealership and Shawn was very proactive to get me in and out but with exceptional customer experience. Never once did anyone at the store treat me like a sterotypical woman. Shawn was able to make the best of my time by having me go back and forth between sales and finance. It was a perfect flow so I never had to sit and wait throughout the entire two hour process. I have many friends in Madison and have already recommended to them that they buy from Shawn! Thank you for such a great customer experience. More

Shawn was very easy to work with. He got us a great deal. He made the process as easy as possible. He even delivered the van to our house and spent more than an hour showing me how everything worked. I would He made the process as easy as possible. He even delivered the van to our house and spent more than an hour showing me how everything worked. I would highly reccommend Shawn to anyone who is in the market for a new or used vehicle. More

Both of my parents have bought from Jon Lancaster in the last two years and we have always had Toyota's as the family cars, it only seemed right that I two bought a toyota. Scott was perfect at directing us last two years and we have always had Toyota's as the family cars, it only seemed right that I two bought a toyota. Scott was perfect at directing us and helping us get the car that I wanted. My family and I had done a lot of research before hand and he gave us exactly what I wanted and at a very good price. I would recommend Jon Lancaster and thier services. More

The staff at Jon Lancaster was very friendly and helpful. They answered any questions I had and were able to work with me on quotes that I had gotten from other dealers. Nate was not your typical car sales They answered any questions I had and were able to work with me on quotes that I had gotten from other dealers. Nate was not your typical car salesman that you ever so often hear about in the media. More

I was interested in a new Highlander-Chris was very helpful. I decided on a Highlander SE, had the paperwork completed, etc....then thought about it further, and decided I would like the Limited. Chr helpful. I decided on a Highlander SE, had the paperwork completed, etc....then thought about it further, and decided I would like the Limited. Chris was again very helpful, had the paperwork re-done before we arrived to pick up the vehicle. The purchase experience was good and I would definitely refer Jon Lancaster to anyone I know. More

I would say that I appreciated Lynn and her approach to selling us this vehicle. She did not try to badger us, but she was very helpful in answering any questions. She was willing to stay past her time to selling us this vehicle. She did not try to badger us, but she was very helpful in answering any questions. She was willing to stay past her time to make sure everything was finished for us. The whole time she was very friendly and helpful. I would recommend going to Jon Lancaster and working with Lynn. More