East Madison Toyota

We bought a Toyota 4Runner last week from Mark Saunders. We had seen the vehicle listed online and its written description matched what we saw in person. Mark was willing to negotiate the price with us and We had seen the vehicle listed online and its written description matched what we saw in person. Mark was willing to negotiate the price with us and our trade-in price. It was a great experience and we love the vehicle! More

I just want to let you know that Mike Busk is a great asset to Jon Lancaster, I visited him three years ago and came back and specifically asked for Mike because of his exceptional service and listening asset to Jon Lancaster, I visited him three years ago and came back and specifically asked for Mike because of his exceptional service and listening to my wants and needs. He gets an A++++ in my book. Sincerely, Sheila Lucas Hayden & Lucas, Inc. More

Everything went very well, we were pleased with the car, price, and the sales staff, namely Rudy. I already recommended Lancaster to someone. We were happy to have the deal accomplished in just a few hours price, and the sales staff, namely Rudy. I already recommended Lancaster to someone. We were happy to have the deal accomplished in just a few hours and on the road with our new car. I would recommend this dealership. More

We walked into Jon Lancaster to look at a Yaris. Ben Morris was our salesperson. He was wonderful to work with. He was so knowledgeable about the car, and everything to do with the car. He explained all Morris was our salesperson. He was wonderful to work with. He was so knowledgeable about the car, and everything to do with the car. He explained all of our questions with detail and complete understanding of what he was talking about. When he explained how the braking system worked, he even gave us a visual demonstration that was most helpful. Our whole experience was wonderful. Ben was there every step of the way, and no question or concern went unanswered. Quince was very supportive, and Chris walked us through the financing paperwork with no problems. I can't say enough good things about our new car purchase. Ben, Quince and Chris made the whole experience fun and easy. We will definitely be buying our next car from Jon Lancaster, and Ben Morris will be our salesman. Keep up the good work, and we will be telling anyone who will listen to go to Jon Lancaster, not only for the best sales experience, but the best cars. Toyota is, in my humble opinion, the best, safest car on the road today. Thanks again fellas for the great experience! More

Very pleased with the service we received from Mark, he built up a good rapport with the customer, sign of a good salesman. Very knowledgable , answered all the questions we had. Had to mark Jon Lancaster built up a good rapport with the customer, sign of a good salesman. Very knowledgable , answered all the questions we had. Had to mark Jon Lancaster down a mark on the overall experience, the time it took to finally pay for the car. I was happy to finalize the sale with Mark but found I had to go into a separate office with someone else and go through the whole warranty sales pitch etc. The time it took to get to see that other salesman was unacceptable, seemed like hours, this was a waste of my time. Anyway, Thanks Mark for your help with purchase. More

Nate was the most awesome sales person we have ever encountered. We are in our 60's so we've encountered many! When it was time to pick up our Camry, we said "let's go see Nate" instead of "let's g encountered. We are in our 60's so we've encountered many! When it was time to pick up our Camry, we said "let's go see Nate" instead of "let's go pick up the new Camry". That pretty much says it all. More

Mark did his job of informing us of our options, but wasn't pushy, which we appreciated. Everyone we worked with was patient, even though we were there towards close. I actually had a headache that tu wasn't pushy, which we appreciated. Everyone we worked with was patient, even though we were there towards close. I actually had a headache that turned into a migraine prior to arriving, but their prices were worth the effort to finalize the deal. More

Nate was very helpful in our recent change in cars. He knew everything about the car and explained things well. He worked to get us a great price on our new vehicle as well as getting us a fair price for knew everything about the car and explained things well. He worked to get us a great price on our new vehicle as well as getting us a fair price for our tradein. He was friendly and very attentive to our needs. He is a great sales person to work with. After we got our new car, our daughter was also looking for a new vehicle. Since she thought she didn't want a Toyota, I went with her to several different dealerships test driving various cars. When doing this, we met with several different sales people. This really opened my eyes as to how attentive Nate was and how he explained everything about the car. Other sales people didn't go into the detail and know as much about their cars as Nate did. I finally talked our daughter into talking with Nate and trying out the Toyota Corolla. After talking with Nate, she was better able to narrow down her choices and finally decided to go with the Corolla (which initially she said she didn't think she wanted). We had two very positive experiences with Nate and would highly recommend anyone looking for a car to go and talk with him. Karen Bernards More

Rudy kept up good email and phone communications while we were trying to make the 90-mile trip to test-drive the Jeep; he and the Jeep were right where he said they'd be when we showed up. He was most helpfu were trying to make the 90-mile trip to test-drive the Jeep; he and the Jeep were right where he said they'd be when we showed up. He was most helpful and well-informed about the vehicle, and took us on a "just-right" length test drive. Chris worked diligently in finding a bank to finance a 9 year old Jeep. There were no "surprises" at delivery. License plates were installed, documents were prepared for signature - and they even put several gallons of fuel in the nearly-empty gas tank. We signed, took the keys, said cheerful and friendly good-byes - and returned home. More

Nate was an excellent sales person, was not pushing, explained everything throughly answered all of our questions and helped us to achieve a great price so we could afford the car payments as well as explained everything throughly answered all of our questions and helped us to achieve a great price so we could afford the car payments as well as the car. I would recomend him to others in a second, very good person to have working for your company. Best sales person we have ever had Thank you Patti Swenson Bought a 2011 Toyota Rav4 sport More