East Madison Toyota

The process that Scott Schrimpf and Matt in finance presented was very professional. I was greatly surprised to get the acceptance with the financing and am glad it did not take as long as with my wife presented was very professional. I was greatly surprised to get the acceptance with the financing and am glad it did not take as long as with my wife’s new Toyota. I have found that getting this vehicle from your dealership has shown a higher level of knowledge and understanding of services to customers, which give them a more relaxed experience in making the right decision. I found that Scott Schrimpf was helpful in the whole process and should be commended along with Matt in finance in both vehicles that we have purchased. More

Nate was very helpful during our selection and purchase of our new Sienna. We went in to the dealership with a couple of models of Toyotas in mind as we narrowed down our search. Several visits later we of our new Sienna. We went in to the dealership with a couple of models of Toyotas in mind as we narrowed down our search. Several visits later we were down to two vehicles in the running, one being the Toyota Sienna and the other being a Mazda CX-9. I honestly don't remember how many times we stopped by the dealership to look at the vehicle again, or to ask more questions, as we were finalizing our decision of which vehicle would be our new purchase. Car shopping with two young kids is not easy, but Nate (and the rest of the crew at Jon Lancaster) made it as easy as can be. We appreciated the playroom for the kids, and the willingness to let the kids 'play' in the van as we negotiated the sale. We never felt like we were getting stares from across the showroom as we reminded our preschooler again and again to not touch any buttons. Knowing we had two young kids to deal with during the process, Nate and financing team (Matt, I think?) were wonderful in considering our time. The whole process wasn't a long drawn out ordeal as it can be at other dealerships. When we came to pick up and sign everything for the financing, everything was ready for us. Nate went over many of the items in the vehicle in a very efficient manner, and he even helped get the kids car seats installed for the ride home. Nate offered on several occasions that if we had any more questions or wanted to go over anything else that we were more than welcome to call or stop by. Nate's knowledge of the vehicles is great. However, what I appreciated even more was that we never felt uncomfortable or pressured during the whole process. Without hesitation, I would recommend Nate to anyone shopping for a new vehicle. More

my overall experence with rudy and the dealership was my overall experence with rudy and the dealership was very good. i would consider purchasing another vehicle from rudy and lancaster toyota. rudy wa my overall experence with rudy and the dealership was very good. i would consider purchasing another vehicle from rudy and lancaster toyota. rudy was very professional in his assistance in my transaction in purchasing the vehicle. the support staff was also very helpful. most of all i appreciate the fact that i wasn't pressured to buy. More

I was totally blown away when my salesman, Rudy, drove all the way to my home in Portage to pick up the title for my trade in. I didn't think I would be buying that day, so did not have it with me. I ac all the way to my home in Portage to pick up the title for my trade in. I didn't think I would be buying that day, so did not have it with me. I actually drove my new car home that very day. Amazing! I still think I could have gotten a little lower price. But overall, I am really satisfied. More

Chris was a wonderful salesman to us. He was very friendly and not at all pushy. He looked over all the information about the 2 models we were interested in buying with us which was nice. There w friendly and not at all pushy. He looked over all the information about the 2 models we were interested in buying with us which was nice. There were a variety of vehicles on the lot. We had plenty of options for both new and used Toyota cars. Overall it was a great car buying experience. More

We thought the dealership did all that it could to make us feel welcome. I could not rate the 'price' as great because, of course, one always wants a better deal! I thought the welcoming meeting of new o us feel welcome. I could not rate the 'price' as great because, of course, one always wants a better deal! I thought the welcoming meeting of new owners was a wonderful idea because it will make taking the vehicle in for service easier. More

The service was impeccable and I'm very glad I bought a car from Jon Lancaster Toyota! The warranties offered by Toyota make buying a Toyota all the more worth it. They already have an awesome product, b car from Jon Lancaster Toyota! The warranties offered by Toyota make buying a Toyota all the more worth it. They already have an awesome product, but at Jon Lancaster, they have awesome people and service to coincide with it! More

Rudy was one of the friendliest salesmen that we have worked with when purchasing a car. We had a wonderful experience. Him and the Chris, from financing, were super friendly and explained everything tho worked with when purchasing a car. We had a wonderful experience. Him and the Chris, from financing, were super friendly and explained everything thoroughly. We were never kept in the dark about our APR and what was happening while we waited for all the financing to be approved. I told my husband that when I’m in need of a car, we will make the 1.5 hour trip to your dealership again to buy a car. Thanks again for the great service and overall experience!! More

THIS WAS MY SECOND TIME BUYING A CAR FROM SHAWN. I LIVE THIS WAS MY SECOND TIME BUYING A CAR FROM SHAWN. I LIVE IN THE OSHKOSH AREA AND TIME AND DISTANCE IS A FACTOR. SHAWN IS ON THE BALL AND THINGS ARE THIS WAS MY SECOND TIME BUYING A CAR FROM SHAWN. I LIVE IN THE OSHKOSH AREA AND TIME AND DISTANCE IS A FACTOR. SHAWN IS ON THE BALL AND THINGS ARE ALL READY AND PREPARED WHEN I ARRIVED. HE IS EFFICIENT AND KEPT IN TOUCH WITH ME VIA E-MAIL AND PHONE WHILE I WAS WAITING FOR THE PRUIS TO ARRIVE. GREAT EXPERIENCE WILL BE BACK AGAIN. THANKS SHAWN, DENISE (&STEVE) More

We had a great experience at Jon Lancaster Toyota. Dave was friendly, professional, easy to talk to, and open to answering any questions we had. He knew a lot about the vehicle we were buying and shared t was friendly, professional, easy to talk to, and open to answering any questions we had. He knew a lot about the vehicle we were buying and shared that information without being pushy or making us feel that we had to make the purchase. We would definitely come back to work with Dave again! More