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East Madison Toyota

Madison, WI

4.8
1,266 Reviews

3501 Lancaster Dr

Madison, WI

53718

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Showing 1,266 reviews

April 17, 2011

My husband and I had a very good experience at Jon Lancaster with Shawn as our contact there. We began looking for a Prius on the internet. I really appreciated recieving the information I needed th More

by KHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
April 15, 2011

My wife and I had received an email from one of the sales personnel and decided to check into getting a new vehicle based on better gas mileage. We were able to trade in our Subaru Tribeca and found that we More

by blt13kat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fosco,qmaly@jonlancaster.net
April 15, 2011

I came into Jon lancaster in hope to find my new car. I was looking through many cars when Mark walked over and introduced himself. He was extremely friendly and very interested in helping me find a car to More

by pnaggatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Saunders
April 14, 2011

Dave was friendly and knowledgeable but in no way "pushy" in the way some sales people are stereotyped. We received prompt attention and were presented with good alternative choices. It is good to More

by j&k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Virgell, David Virgell
April 12, 2011

Landon was extremly helpful, wasn't pushy, very kind. I felt like he genuinely cared as to the outcome of my situation. I am very impressed. Thank you SO much Jon Lancaster Toyota. I will never stray. They More

by RMarchant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon B. Frenz And Chris from Finance
April 11, 2011

I came into contact with Shawn through the Internet - I requested a price quote through AAA, and Jon Lancaster Toyota was one of the responses. From the first contact, Shawn was patient and offered sugges More

by Havabeer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg, Matt Schnell
April 11, 2011

I hate shopping and hate dealing with sales people so when I buy a car I do as much through the internet as possible and when I decide to buy I want to drop into the dealership and drive out as quickly a More

by mmcs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Stittleburg
April 07, 2011

We had a great experience at Jon Lancaster and are very happy with our Rav4. We love it. We have no complaints and we were very satisfied with the service that we received at Jon Lancaster. We will definit More

by FayeHaight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Lancaster
April 05, 2011

I had been a loyal Smart Motors customer for the past 30 years, since I bought my first Toyota in 1980. Then I moved from Dodgeville to the East Side of Madison. Jon Lancaster was much closer, so I thought More

by RonboJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Saunders, Matt Schnell, Shaun, Matt Schnell
April 03, 2011

I'd like to take this opportunity to thank Mike Busk for his easy going personality, his fine character speaks and defines genuineness. We were very comfortable with his friendly service and assistance and More

by kalask95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Busk
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