
East Madison Toyota
Madison, WI
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My husband and I had a very good experience at Jon Lancaster with Shawn as our contact there. We began looking for a Prius on the internet. I really appreciated recieving the information I needed th Lancaster with Shawn as our contact there. We began looking for a Prius on the internet. I really appreciated recieving the information I needed through my email and that I wasn't inundated with a lot of ads or unsolicited dealership emails. Eventually we went to the show room at Jon Lancaster where we were given all the info and help we needed to make our decision on whether or not to purchase a car at this time. Ultimately, we made the decision to purchase, and we couldn't be happier with our new vehicle. More
My wife and I had received an email from one of the sales personnel and decided to check into getting a new vehicle based on better gas mileage. We were able to trade in our Subaru Tribeca and found that we personnel and decided to check into getting a new vehicle based on better gas mileage. We were able to trade in our Subaru Tribeca and found that we would be able to save money on gas expense, starting the first week of driving the New Toyota Corolla. We were able to work through some financing issues and get a great loan rate and over all purchase price on the new car that beat any used car market value from other dealerships. The staff and experience was both helpful and prompt as the process took several hours to complete, due to our financing a new vehicle. I think our long wait was due to our having to build our new credit score over the past year with our Subaru and the dealership helped us with information during the process of this new car purchase. More
I came into Jon lancaster in hope to find my new car. I was looking through many cars when Mark walked over and introduced himself. He was extremely friendly and very interested in helping me find a car to was looking through many cars when Mark walked over and introduced himself. He was extremely friendly and very interested in helping me find a car to fit my wants and needs. This was my first car so i wasn't exactly sure about everything I wanted. But Mark helped find the perfect car for me and I got the biggest bang for my buck. Low milage, perfect color, great interior, just a great deal all around. If it wasn't for Marks awesome customer service and great personality I may have never driven off that lot in my fantastic Hyundai Elantra. More
Dave was friendly and knowledgeable but in no way "pushy" in the way some sales people are stereotyped. We received prompt attention and were presented with good alternative choices. It is good to "pushy" in the way some sales people are stereotyped. We received prompt attention and were presented with good alternative choices. It is good to do business with an organization that appears to have solid protocols in place. More
Landon was extremly helpful, wasn't pushy, very kind. I felt like he genuinely cared as to the outcome of my situation. I am very impressed. Thank you SO much Jon Lancaster Toyota. I will never stray. They felt like he genuinely cared as to the outcome of my situation. I am very impressed. Thank you SO much Jon Lancaster Toyota. I will never stray. They even gave me a loaner car until i could pick up my new car! I've never had that before. I would recommend Landon to anyone that i could. I traded in my old car and they were very very nice about it. They were extremely helpful trying to get my monthly car payments to where i could afford them and punching the numbers back and forth. Landon even gave me a hug afterwards. I went in with a frown due to my old car, and i left with a grin from ear to ear. THANK YOU SOOOO MUCH! It felt like family helping family. More
I came into contact with Shawn through the Internet - I requested a price quote through AAA, and Jon Lancaster Toyota was one of the responses. From the first contact, Shawn was patient and offered sugges requested a price quote through AAA, and Jon Lancaster Toyota was one of the responses. From the first contact, Shawn was patient and offered suggestions rather than the usual heavy push to purchase. I read quite a bit about vehicle evaluations and ratings through AAA, Consumer Reports, Edmunds, etc. and was pretty well set on the Highlander. Jon Lancaster Toyota was the best quoted price, and Shawn did a great job of pointing out the array of features on the Highlander SE. Shawn and Matt made me feel like they were helping me make decisions rather than pushing me to buy a car. I left with my new Highlander feeling very pleased with my purchase. When the day comes that I need another vehicle, I will definitely seek out Shawn and Jon Lancaster Toyota. More
I hate shopping and hate dealing with sales people so when I buy a car I do as much through the internet as possible and when I decide to buy I want to drop into the dealership and drive out as quickly a when I buy a car I do as much through the internet as possible and when I decide to buy I want to drop into the dealership and drive out as quickly as possible. Shawn made this possible. He gave me the best price I could find via Consumer Reports 'Build and Buy' program. When I arrived at the dealership the car was prepped the papers ready. I signed and drove away. Perfect. More
We had a great experience at Jon Lancaster and are very happy with our Rav4. We love it. We have no complaints and we were very satisfied with the service that we received at Jon Lancaster. We will definit happy with our Rav4. We love it. We have no complaints and we were very satisfied with the service that we received at Jon Lancaster. We will definitely recommend Jon Lancaster to our friends ans family and will come again in the future! More
I had been a loyal Smart Motors customer for the past 30 years, since I bought my first Toyota in 1980. Then I moved from Dodgeville to the East Side of Madison. Jon Lancaster was much closer, so I thought years, since I bought my first Toyota in 1980. Then I moved from Dodgeville to the East Side of Madison. Jon Lancaster was much closer, so I thought I'd check them out. I felt instantly like I was going to get the same care and service I got at Smart and wasn't disappointed at all. Mark and Matt know their stuff and I walked out of there feeling like I was treated very well. I'm totally happy about my experience (and my truck, of course) and look forard to being a loyal Jon Lancaster customer for the next 30 years! More
I'd like to take this opportunity to thank Mike Busk for his easy going personality, his fine character speaks and defines genuineness. We were very comfortable with his friendly service and assistance and his easy going personality, his fine character speaks and defines genuineness. We were very comfortable with his friendly service and assistance and will definitely give Mike more business in the future and will spread the good words. Phil Neiman More