East Madison Toyota

Dave was friendly and knowledgeable but in no way "pushy" in the way some sales people are stereotyped. We received prompt attention and were presented with good alternative choices. It is good to "pushy" in the way some sales people are stereotyped. We received prompt attention and were presented with good alternative choices. It is good to do business with an organization that appears to have solid protocols in place. More

Landon was extremly helpful, wasn't pushy, very kind. I felt like he genuinely cared as to the outcome of my situation. I am very impressed. Thank you SO much Jon Lancaster Toyota. I will never stray. They felt like he genuinely cared as to the outcome of my situation. I am very impressed. Thank you SO much Jon Lancaster Toyota. I will never stray. They even gave me a loaner car until i could pick up my new car! I've never had that before. I would recommend Landon to anyone that i could. I traded in my old car and they were very very nice about it. They were extremely helpful trying to get my monthly car payments to where i could afford them and punching the numbers back and forth. Landon even gave me a hug afterwards. I went in with a frown due to my old car, and i left with a grin from ear to ear. THANK YOU SOOOO MUCH! It felt like family helping family. More

I came into contact with Shawn through the Internet - I requested a price quote through AAA, and Jon Lancaster Toyota was one of the responses. From the first contact, Shawn was patient and offered sugges requested a price quote through AAA, and Jon Lancaster Toyota was one of the responses. From the first contact, Shawn was patient and offered suggestions rather than the usual heavy push to purchase. I read quite a bit about vehicle evaluations and ratings through AAA, Consumer Reports, Edmunds, etc. and was pretty well set on the Highlander. Jon Lancaster Toyota was the best quoted price, and Shawn did a great job of pointing out the array of features on the Highlander SE. Shawn and Matt made me feel like they were helping me make decisions rather than pushing me to buy a car. I left with my new Highlander feeling very pleased with my purchase. When the day comes that I need another vehicle, I will definitely seek out Shawn and Jon Lancaster Toyota. More

I hate shopping and hate dealing with sales people so when I buy a car I do as much through the internet as possible and when I decide to buy I want to drop into the dealership and drive out as quickly a when I buy a car I do as much through the internet as possible and when I decide to buy I want to drop into the dealership and drive out as quickly as possible. Shawn made this possible. He gave me the best price I could find via Consumer Reports 'Build and Buy' program. When I arrived at the dealership the car was prepped the papers ready. I signed and drove away. Perfect. More

We had a great experience at Jon Lancaster and are very happy with our Rav4. We love it. We have no complaints and we were very satisfied with the service that we received at Jon Lancaster. We will definit happy with our Rav4. We love it. We have no complaints and we were very satisfied with the service that we received at Jon Lancaster. We will definitely recommend Jon Lancaster to our friends ans family and will come again in the future! More

I had been a loyal Smart Motors customer for the past 30 years, since I bought my first Toyota in 1980. Then I moved from Dodgeville to the East Side of Madison. Jon Lancaster was much closer, so I thought years, since I bought my first Toyota in 1980. Then I moved from Dodgeville to the East Side of Madison. Jon Lancaster was much closer, so I thought I'd check them out. I felt instantly like I was going to get the same care and service I got at Smart and wasn't disappointed at all. Mark and Matt know their stuff and I walked out of there feeling like I was treated very well. I'm totally happy about my experience (and my truck, of course) and look forard to being a loyal Jon Lancaster customer for the next 30 years! More

I'd like to take this opportunity to thank Mike Busk for his easy going personality, his fine character speaks and defines genuineness. We were very comfortable with his friendly service and assistance and his easy going personality, his fine character speaks and defines genuineness. We were very comfortable with his friendly service and assistance and will definitely give Mike more business in the future and will spread the good words. Phil Neiman More

Shawn is obviously very knowledgeable about the cars he is selling. He took initiative to contact me after receiving an email about our interest in buying a new Toyota Camry. His responses to my question is selling. He took initiative to contact me after receiving an email about our interest in buying a new Toyota Camry. His responses to my questions were quick and to the point. When we arrived at the dealership everything about the car was as described. His review of the car was thorough and informative. More

This was my first experience purchasing a car from a dealer, and Jon Lancaster was the third place I visited. I was greeted right as I walked in the door and directed to someone who could help me. I did dealer, and Jon Lancaster was the third place I visited. I was greeted right as I walked in the door and directed to someone who could help me. I didn't feel pressured at all and felt like Landon was really there to help me find exactly what I was looking for. After looking up some cars for me we went out to the lot where I test drove three. He stayed beyond his shift time to work with me to get the proper paperwork filled out. When I came back the next day to pick up my vehicle he had already scheduled an appointment for me to come in the following week for some service work, and had scheduled my first oil change in August. I also worked with John Wineke on the financial aspect of my purchase, and he was both incredibly friendly and very knowledgeable. By the time I left the lot with a full tank of gas I could not have been happier with my experience. I've already recommended Jon Lancaster, and Landon in particular, to a friend who is looking for a new vehicle, and I plan to send more business their way in the future. More

We initially thought that the Prius would be too costly for our budget. But after Tashi introduced us to the finance manager, they came up with some "Creative Financing" that helped us work out a way to ge for our budget. But after Tashi introduced us to the finance manager, they came up with some "Creative Financing" that helped us work out a way to get the Prius we wanted. We are leasing for 3 years with a fixed buyout at the end which gives us very acceptable payments and a chance to save some money for the buyout. We've been driving the car for a couple of days now and are very pleased with the mileage, comfort and surprising amount of cargo space! This really helps as we are in the process of moving. When you put the seats down there is really a lot of room. This is our 5th Toyota and we think very highly of the workmanship and quality of all those vehicles. It was a pleasure dealing with Tashi and she really knows the product and how to match the right vehicle for the customer. Thanks Tashi and thanks Jon Lancaster for getting us in our new Prius! More