East Madison Toyota

The first car we purchased (Rav 4 six cylinder)was in 2006. We had fabulous service from the salesman we had then. He is no longer there, his name was Russel. We bought our Corolla from Shawn, who gave u 2006. We had fabulous service from the salesman we had then. He is no longer there, his name was Russel. We bought our Corolla from Shawn, who gave us excellent service, and what I like is he stays in constant touch with us, always checking to make sure everything is okay. I had an agreement that if I had all my service work up to 60,000 miles done at Lancaster(we live in Wisconsin Rapids)I would get a set of all new tires. They upheld the agreement even though it had been discontinued, which made me so happy. We wouldn't buy our Toyota's from anyone else but Shawn. He has been just great to us! Thanks Shawn! More

When I went in to buy my car I was recommend to Shawn Stittleburg. I went thinking I would be dealing with just another salesman. But he by far went above and beyond any car salesman or salesman in gener Stittleburg. I went thinking I would be dealing with just another salesman. But he by far went above and beyond any car salesman or salesman in general. He was willing to come in on his day just to make sure I would come and get my car and was so helpful every step of the way and made sure that I bought the car that was right for me not what would be best to help him. After purchasing my car he still stayed in contact to make sure everything was okay and if I had questions or had problems was more than willing to step in and help. He was so very helpful I couldnt of asked for better salesman. More

I would recommend not only the facility but also the salesmen that assisted me. It was my first time buying a car and Rudy was very helpful in explaining the proces in detail and assisting me to finaliz salesmen that assisted me. It was my first time buying a car and Rudy was very helpful in explaining the proces in detail and assisting me to finalize my purchase. If I needed anything he either helped on the phone or through email and he responded back very quickly as well as calling or emailing me to make sure that everything was going okay and that I was happy with my final purchase. Nobody in the facility was pushy and they allowed me to make a decision in a timely fashion making sure that I was okay with everything going on. The facility was very clean and everyone was very friendly and it was a very enjoyable experience overall. I would definitely purchase another vehicle through this car dealership and would have Rudy help me again as well. More

Great deal without drama. This is the third Toyota I have purchased from Nate and I recommend him. Honest and knowledgeable, a rare combination. I purchase cars for our company sales reps so I deal with ot purchased from Nate and I recommend him. Honest and knowledgeable, a rare combination. I purchase cars for our company sales reps so I deal with other area dealerships and know the business well. Nate is the guy. More

This is the second vechicle we bought through Shawn and the third at this dealership. The customer service I have had with Toyota has been a pleasure. I have never purchased a vechicle before and have had the third at this dealership. The customer service I have had with Toyota has been a pleasure. I have never purchased a vechicle before and have had the salesperson keep in touch with me AFTER I purchased the vechicle to find out how I liked the vechicle, if I had any questions and if it has been performing fine. More

At the time my husband and I were just looking for a Toyota Tundra, but we weren't 100% sure, Shawn took the time to let us test drive different vehicles so we could compare them. He was very professio Toyota Tundra, but we weren't 100% sure, Shawn took the time to let us test drive different vehicles so we could compare them. He was very professional and fun to work with. Every question that we had he completely answered. Thanks again Shawn, we will definitely be back when we are ready to buy another vehicle. More

Shawn is very patient and thorough. Before I purchased my Prius, he answered all my million questions. Before I drove off the lot, he explained all the features carefully. I had follow up phone calls th my Prius, he answered all my million questions. Before I drove off the lot, he explained all the features carefully. I had follow up phone calls throughout the year asking if I had any concerns. When the newspaper was filled with stories about sudden acceleration problems, I went to Shawn filled with concern. Shawn took me out on the road with my Prius and had me actually do the remedies which could be done to solve any difficulty, also assuring me that those problems were higly unlikely to occur. I now have 45,000 miles on my Prius with nary a problem and confidence if anything should occur. More

We live by Lake Geneva,Wi. we have closer Toyota We live by Lake Geneva,Wi. we have closer Toyota Dealerships around,but they don't have Nate selling for them! This was our second veh. from Nate and We live by Lake Geneva,Wi. we have closer Toyota Dealerships around,but they don't have Nate selling for them! This was our second veh. from Nate and from Jon lancaster, to be totaly honest I don't care if he sold YUGO's we'd buy only from him. We have serviced our last veh. only at Jon Lancaster,and with Toyota care will be back with the new one. The service dept."ROCKS" but the real gem of the dealership is Nate,we have purchased over 15 veh. in the past 20 yrs. and have never encountered someone who did what they said,cared for customers before during and after the sale,as well as being a good person. I believe to be good at business you first must have good people around you to buy into your vision,as I stated before with out salesmen like Nate you'd just be a car dealer like all the rest.He gets it treat people fair with no B.S. and guess what you sell cars lots of them. Why he is just a salesman is beyond me ,but lucky for us and you he still is. Thank you once again Jon Landcaster! Frankie and Barb Kropacek. More

Nate is a great person to work with and would buy another vehicle from him. I worked with him because I knew someone had great experience with him. He understood what my needs are for my next vehicle. Whe vehicle from him. I worked with him because I knew someone had great experience with him. He understood what my needs are for my next vehicle. When I picked up my new Prius, Nate did a great job demonstrating the vehicle. In 2004, I bought a Highlander and had great experience with Jon Lancaster service. I'm planning to take my Prius to Jon Lancaster for service. More

We found this dealership through truecar.com. Our final price landed up being more than what was stated in the website because the car they were able to locate came with an extra feature that we didn't rea price landed up being more than what was stated in the website because the car they were able to locate came with an extra feature that we didn't really need. However, the rest of the dealings went very smooth and we are very happy with the process. It certainly was more pleasant than our previous car buying experience. Shawn seems to be very knowledgeable and was very professional. More