
East Syracuse Chevrolet
East Syracuse, NY
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I was ready to downsize from a 2003 Dodge Ram 1500 quad cab. Our children were done with college and on their own. I didn't need a large vehicle anymore to cart the children, friends and gear. My husban cab. Our children were done with college and on their own. I didn't need a large vehicle anymore to cart the children, friends and gear. My husband Rob and I decided to look out there and see what was available. We looked at the Infiniti FX 35 (used) and the Volvo XC 90 (used). I always liked the Equinox too. I knew John Sloan for years and we decided to stop at East Syracuse Chevy to see what was available. John showed me an 2013 Equinox and I really liked it. As soon as we test drove the Equinox, I was sold. I loved the handling of it. I was worried about feeling closed in when sitting in a smaller vehicle because I was so used to the quad cab. It has plenty of room. The other thing that impressed me was the way we were treated at the dealership. My husband Rob did a lot of homework via the internet and asked a lot of questions. John and Mark were both very professional and knowledgeable about the Equinox, the financing and were able to get us the vehicle we wanted at a monthly payment that we could afford with no problem. Although John Sloan and Mark Vavonese were the two main employees that we worked with, everybody else that works at the dealership were just as nice. The receptionist was very pleasant to us and greeted when we came into the dealership. It was a great experience overall. We tell people about East Syracuse Chevy and how pleasant it was to deal with John and Mark. Sincerely, Barbara Sweeney More
I have worked with Ken Pacelli before, having bought several cars from him in previous years, both new and used. I have found him to be honest and candid. The dealership is clean, neat, and the people v several cars from him in previous years, both new and used. I have found him to be honest and candid. The dealership is clean, neat, and the people very professional. I have used both the service department and the body shop over the years and have been very satisfied. More
I got a 2013 Chevy Equinox. It was more than I expected. Tom listened to and worked with my husband, who is serving our country, and I. Fantastic experience. Tom listened to and worked with my husband, who is serving our country, and I. Fantastic experience. More
Brian was awesome. He treated us incredible and would absolutely do business with him again in the future. He is a great guy, very honest and helped us find the best deal to fit our situation!!! absolutely do business with him again in the future. He is a great guy, very honest and helped us find the best deal to fit our situation!!! More
I have dealt with this company and service advisor for 13 years and have never had a negative experience. They are honest, efficient, polite and know their business. Their recent 2nd opinion saved me over $2 years and have never had a negative experience. They are honest, efficient, polite and know their business. Their recent 2nd opinion saved me over $2500 from a wrong diagnosis given by Drivers Village Chevy. I have not heard one bad thing about E. Syr. Chevy. I will stick with them from hear on. More
My husband and I were very surprised at how wonderful the salesman and finance manager were to us. They were very helpful and wanted to make sure we were happy with everything, from the car to the financial salesman and finance manager were to us. They were very helpful and wanted to make sure we were happy with everything, from the car to the financial aspect of the deal. They never made us feel like they only wanted our money. We were laughing almost the entire time. This was like no other car dealership we have ever dealt with before. They definitely have a customer for life now! I would recommend this dealership to anyone! More