East Syracuse Chevrolet - Service Center
East Syracuse, NY
130 Reviews of East Syracuse Chevrolet - Service Center
My wife's Equinox was in for some rust repairs at the body shop. The technician found that there was rust through on both front fenders. The vehicle was still under the corrosion warrenty & GM replaced b body shop. The technician found that there was rust through on both front fenders. The vehicle was still under the corrosion warrenty & GM replaced both fenders at no cost to us. From the time we dropped off her vehicle until we picked it back up, the employees were extremely friendly, welcoming & professional, especially Paul who kept us updated on how the repairs were going. They did an excellent job on all of the repairs & the vehicle looked brand new. We highly recommend the body shop at East Syracuse Chevy & all of the employees that work there. A truly wonderful experience. & we would definitely use the body shop again for any repairs. More
Happy with Peter truck was done fast. charge on my bill not told about for $31.70 when l called l was told price for battery and charge to install. No one likes charges they are not aware charge on my bill not told about for $31.70 when l called l was told price for battery and charge to install. No one likes charges they are not aware of l would hope l will receive a refund for the amount over charged. Thanks More
I’ve had good experiences buying vehicles here and usually have had good service appointment experiences. But today I had to wait 4 1/2 hours. I came in for an oil change and inspection. This service usually have had good service appointment experiences. But today I had to wait 4 1/2 hours. I came in for an oil change and inspection. This service doesn’t usually take that long and it was an hour and fifteen minutes waiting before I was told that I would need new rear brakes to pass inspection and that the front brakes should be replaced soon. I decided to have both sets of brakes done and was told it would take about 1 1/2 to 2 hours. I waited over 2 hours and no one came to tell me the progress of the work. When I went to check on it I was told it would only be another 10 minutes. 20 minutes later I checked again and was told the car was done and that the paperwork still needed to be finished. While I waited for the paperwork I noticed that “female” was written on the work order. Why was that necessary? My name was on the paperwork. It made me wonder that if I was a man would “male” have been written on the work order? Would it have taken over 4 hours for the work to be done? Would I have been better informed about the progress of the work on my car?Next time I need service I will probably go elsewhere. More
Zach has always been very proffessional, always on time when I make an appointment. been extremley satisfied with both my vehicles being serviced at East Syracuse Chevrolet. I have to admit that the $95 oi when I make an appointment. been extremley satisfied with both my vehicles being serviced at East Syracuse Chevrolet. I have to admit that the $95 oil change, tire rotation on my truck was alittle surprising, but I guess everything is up More
I always feel comfortable when I have to bring in my vehicle for service. Everyone treats you like a person and not a number. I highly recommend this dealership. vehicle for service. Everyone treats you like a person and not a number. I highly recommend this dealership. More