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East Tennessee Ford

Crossville, TN

5.0
25 Reviews
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2712 North Main Street

Crossville, TN

38555

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Showing 25 reviews

May 16, 2025

always had a pleasant experience with sales, service and sales people. I usually recommend the dealership to anyone looking for a car. More

by rlsdodge2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
May 16, 2025

Efficient and informative Waiting time was within expectations. That’s all I have to say More

by jpjkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Everyone was great… The process was smooth and easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! More

by BOYHOWDYJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter in Sales and Jeremy in Finance were both outstanding!
May 15, 2025

Escape Hybrid suffered from erratic module communication issues. Dealer service department investigated and resolved in about an hour. More

by stevevorhis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 15, 2025

Service was conducted as scheduled. Quality of service was excellent as usual. Service writer Thomas very personable and professional. More

by KPAGE.NUC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
May 14, 2025

Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. More

by STOVERWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Work done on time. Workmanship good quality. Cost was appropriate and fair for the work completed More

by Scottdavidrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas williams
May 13, 2025

Fair, honest willing to make a fair deal Employee pricing has changed still a savings though not big Justin the sales man was honest and upfront More

by TOMRACKLYEFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin outstanding!
May 13, 2025

The entire atmosphere was amazing. From the very beginning I felt welcomed and comfortable. My salesman, Hunter, was outstanding! He listened to my wants and needs for my truck and fo More

by BOYHOWDYJAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Excellent service an excellent repair service I will always deal with East Tennesse Ford Thank You so much More

by JABONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.