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East Tennessee Ford

Crossville, TN

4.8
94 Reviews
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2712 North Main Street

Crossville, TN

38555

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Showing 93 reviews

June 14, 2025

Awesome service as always. ... I don't have else to say. Hmm. Hmm.hmm.hmm More

by minnapcrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Good explanation of what needs done as my vehicle approaches 100,000; basic service and once over was good. More

by smiths14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Everything seems to have gone well. The CV axel and boot on the passenger side was replaced and covered under our extended warranty. More

by rhaycox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
June 13, 2025

Great communication, upfront and honest. Called with updates and had my truck ready on time. More

by BOYBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Davenport super guy!
June 13, 2025

It is always a pleasant experiance going to East Tennesse Ford for service. They provide quzlity service at a reasonable price. The staff is always pleasant & friendly. More

by docdress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Always accommodating, quick, neat work. I've always gotten great service... one of the reasons I keep choosing Ford! More

by catheycathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

They are willing to help you out of a situation that a different auto dealership had trapped you in. Thank you Collin More

by zimiweb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Friendly, clean and helpful. In and out in record time. Explained all service provided that day More

by CANDT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Everyone there at the dealership was very kind and informative. There was no pushing us and trying to get me to buy the car. More

by JMGIBSON74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Drew was very professional and helpful , would definitely recommend. Didn’t feel any pressures and willing to answer all questions and concerns. More

by tracylynn2454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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