Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Tennessee Ford
Crossville, TN
25 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 25 reviews
May 11, 2025
The people in the service center a real friendly the sitting room is real clean the service manager was real polite and let me know how long it was going to take they had me in and out and about a half sitting room is real clean the service manager was real polite and let me know how long it was going to take they had me in and out and about a half an hour did a great job More
by kr66228
Verified CustomerEmployees Worked With
May 11, 2025
They do everything right. First dealership I actually enjoy doing business with. Misty and the rest are amazing people. First dealership I actually enjoy doing business with. Misty and the rest are amazing people. More
by SLEWIS1102
Employees Worked With
Other Employees :
Misty Honeycutt
December 15, 2020
Went to East Tennessee Ford looking for an suv and was greeted by Turner Hassler. He made my buying experience easy and went the extra mile. Explained everything in detail and was so helpful and knowledge greeted by Turner Hassler. He made my buying experience easy and went the extra mile. Explained everything in detail and was so helpful and knowledgeable. If you are in the market for a new or used vehicle ask for Turner. He is awesome! More
by Linda G
Employees Worked With
Turner Hassler
December 12, 2019
The service department at ETF in recent months has increased their pricing, replaced personnel and started pushing fuel additives. Additionally, you also have to pay an $7.00 extra with your oil chan increased their pricing, replaced personnel and started pushing fuel additives. Additionally, you also have to pay an $7.00 extra with your oil change to obtain a Motorcraft brand oil filter. Won’t be returning here again and suggest other Ford owners look elsewhere. More
by Trek1
Employees Worked With
Service
