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East Tennessee Ford
Crossville, TN
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 63 reviews
May 15, 2025
Service was conducted as scheduled. Quality of service was excellent as usual. Service writer Thomas very personable and professional. Quality of service was excellent as usual. Service writer Thomas very personable and professional. More
by KPAGE.NUC
Verified Customer
May 15, 2025
Everyone was great… The process was smooth and easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! easy… The managers, the service guys and my Sales guy Hunter were all very pleasant and professional…. I’d give Hunter a 10/10 rating! More
by BOYHOWDYJAS
Employees Worked With
Other Employees :
Hunter in Sales and Jeremy in Finance were both outstanding!
May 14, 2025
Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. Very professional and accommodating at every visit. Highly recommend. More
by STOVERWADE
May 13, 2025
Fair, honest willing to make a fair deal Employee pricing has changed still a savings though not big Justin the sales man was honest and upfront pricing has changed still a savings though not big Justin the sales man was honest and upfront More
by TOMRACKLYEFT
May 13, 2025
The entire atmosphere was amazing. From the very beginning I felt welcomed and comfortable. My salesman, Hunter, was outstanding! He listened to my wants and needs for my truck and fo From the very beginning I felt welcomed and comfortable. My salesman, Hunter, was outstanding! He listened to my wants and needs for my truck and found a way to turn that into a great experience… On a scale of 1-10, I’d give Hinter and the entire team an 11! More
by BOYHOWDYJAS
Employees Worked With
May 11, 2025
The people in the service center a real friendly the sitting room is real clean the service manager was real polite and let me know how long it was going to take they had me in and out and about a half sitting room is real clean the service manager was real polite and let me know how long it was going to take they had me in and out and about a half an hour did a great job More
by kr66228
Employees Worked With
