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East Tennessee Ford
Crossville, TN
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 119 reviews
June 03, 2025
The service department is one of the best around. Always courteous and friendly. Epitomizes the saying of service with a smile. Kept me fully informed. If parts needed to be ordered, We would mak Always courteous and friendly. Epitomizes the saying of service with a smile. Kept me fully informed. If parts needed to be ordered, We would make a follow-up appointment when they arrived within a day or two. More
by RICHARDANDLINDAQUEEN
Verified Customer
June 03, 2025
Everything when very smoothly! Thomas explained everything. He even laughed with us regarding Dora the Explorer’s quirks! Thomas explained everything. He even laughed with us regarding Dora the Explorer’s quirks! More
by rhaycox
June 02, 2025
$300/hrs labor is outrageous repair should not have taken 2+ hrs to complete in my estimate for splicing 4 wires. 2+ hrs to complete in my estimate for splicing 4 wires. More
by Thomas
Employees Worked With
June 02, 2025
I was very pleased with the friendly technicians and service that I received at East Tn Ford! service that I received at East Tn Ford! More
by amanis23
June 02, 2025
Always polite & professional. They always go over your service details! We use again. Thank you They always go over your service details! We use again. Thank you More
by catwyatt57
June 01, 2025
Tyler Weaver was so good I would go to him any day when I need a car or if anything goes on with my car and I would send people his way..... I need a car or if anything goes on with my car and I would send people his way..... More
by CATHYCHILDS7
Employees Worked With
Other Employees :
Tyler Weaver
June 01, 2025
Always courteous and professional. Got me in and had it done on time. Reasonable prices. Got me in and had it done on time. Reasonable prices. More
by NICKCHIAV
Employees Worked With
