East Tennessee Ford - Service Center

For eight years, ETF service department has provided dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship screwups. Cost comparable to other places. Also purchased three new cars over the 8 years. No issues. More

Serviced in fairly reasonable time. Not happy issue with car wasn’t addressed and hasn’t been fixed in years. Not happy issue with car wasn’t addressed and hasn’t been fixed in years. More

they figured out the issue and paid for it themselves because I bought used 1 month ago because I bought used 1 month ago More

Great experience as always. East Tennessee. Ford always does an outstanding job with my service. East Tennessee. Ford always does an outstanding job with my service. More

The service dept is always awesome and quick. We were in and out in just a little while. Will is always great and easy to work with We were in and out in just a little while. Will is always great and easy to work with More

All went as it should, no issues, none. Will did great. Have a very nice day. Will did great. Have a very nice day. More

There was a few issues, but the Service Manager, Doug Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me Cooms, was able to take care of all the issues and more. It was nice to have Doug listen and then solve the issues, answer my questions and make me a happy customer! More

Great customer service. Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thoroug Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thorough More

Work completed in a timely manner and good communication. New ca complimentary services and oil change New ca complimentary services and oil change More

Wonderful staff even though they have to upsell! Great work and customer service. Always attentive to the vehicles needs. Great work and customer service. Always attentive to the vehicles needs. More