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Eastchester Certified Motors

Eastchester, NY

4.0
114 Reviews
We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our team is here to support you throughout your shopping process, don't hesitate to reach out!
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541 White Plains Road

Eastchester, NY

10709

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Showing 114 reviews

March 14, 2025

The dealer ship delivered excellent customer service. The staff was very professional and friendly. I'm very pleased!. More

by mcarter914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Indy S, John Frantzis, Adam Mukadam
Mar 15, 2025 -

Eastchester Certified Motors responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We look forward to serving you again in the future! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

March 05, 2025

The fees were not disclosed or discussed before hand. the car was blocked in the back of the lot dirty inside and out tps sensor broken only good part was the finance manger. If i didn’t take a train 3 h More

by steiger2986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Indy S, John Frantzis, Adam Mukadam
Mar 06, 2025 -

Eastchester Certified Motors responded

We're sorry to hear about your experience. Transparency and customer satisfaction are important to us, and it's disappointing to hear that expectations were not met. If you'd like to discuss this further and find a resolution, please reach out to us directly at Bsingh@eastchestercertified.com. We appreciate your feedback and the opportunity to improve Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 26, 2025

Went there and everyone was professional yet helpful. They worked with me all the step of the way. Highly recommend 👌 More

by christopherrampersad1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S, John Frantzis, Adam Mukadam
Feb 27, 2025 -

Eastchester Certified Motors responded

Thank you for your kind words! We're thrilled to hear that our team provided you with a professional and helpful experience. We appreciate your recommendation and look forward to assisting you again in the future! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 25, 2025

This has been the best car buying experience thus far. I’ve been buying cars since I was 21 years old I’m 47 now. Adam worked with me and helped me from A-Z. I’ll be referring my friends and family here i More

by Shep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
Feb 26, 2025 -

Eastchester Certified Motors responded

We're so glad to hear that Adam and the team made this your best car-buying experience yet! Your referrals mean the world to us, and we truly appreciate your support. Enjoy your new car! 🚗🎉 Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 24, 2025

Had an excellent experience at Eastchester Certified Motors. I was looking for the 2024 BMW X6M for a while but couldn't find the right one. To make a long story short they got me the vehicle and I coul More

by francambisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
Feb 25, 2025 -

Eastchester Certified Motors responded

Thank you for sharing your excellent experience! We're thrilled we could help you find the perfect 2024 BMW X6M. Enjoy your new ride! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 20, 2025

John and Adam made the car buying process so smooth and easy! It was unlike any other dealership I’ve been too before, they focused on getting me in and out of there with no stress and worked hard to get m More

by Joe M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Frantzis, Adam Mukadam
Feb 21, 2025 -

Eastchester Certified Motors responded

Thank you for your amazing review! We're so glad John and Adam made your car-buying experience smooth and stress-free. We appreciate your recommendation and hope you enjoy your new car! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 15, 2025

Would not inform of any dealer fees over the phone. Response as to why: "We are not online authorized." I would be careful dealing with any car dealers that won't inform about their fees. More

by Sigurd
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Did not provide her name
Feb 16, 2025 -

Eastchester Certified Motors responded

We understand your frustration and apologize for any inconvenience. Transparency is important to us, and we strive to provide clear information to all our customers. If you have any concerns, we’d be happy to address them directly at Bsingh@eastchestercertified.com. Please feel free to reach out so we can assist you further. Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 22, 2025

Made appointment for 11am , car not there, come back at 1pm ,Waste of time , Bait and switch , added $6000 to the advertised price. More

by vmardikian62
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Indy S
Jan 22, 2025 -

Eastchester Certified Motors responded

Thank you for taking the time to share your experience. We apologize for the inconvenience caused during your visit. We strive to provide accurate information and transparency, and it’s disappointing to hear that your experience didn’t reflect that. We will address the concerns you raised about pricing and vehicle availability to ensure we can do better in the future. If you would like to discuss this further or give us another chance, please don’t hesitate to reach out at Bsingh@eastchestercertified.com Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 10, 2025

I was highly disappointed after speaking with someone over the phone confirmed and given a great price that I saw online. When I get to the dealership I left highly disappointed I went in already and wil More

by Ivz
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Can't remember.
Jan 11, 2025 -

Eastchester Certified Motors responded

Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you experienced during your visit. At Eastchester Motors, we strive to provide clear and transparent pricing, and we regret that this was not reflected in your experience. Your concerns about pricing and fees are important to us, and we will review this situation with our team to ensure better communication in the future. If you'd like to discuss this matter further or allow us the opportunity to make things right, please feel free to contact us directly a Bsingh@eastchestercertified.com. We value your time and your interest in our dealership. Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 04, 2025

The dealership looks nice and user friendly. The after sale is horrible. And the worst customer service to deal with her/ sales rep. Is the worst. More

by naser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales receptionist., Indy S, John Frantzis, Adam Mukadam
Jan 05, 2025 -

Eastchester Certified Motors responded

Thank you for taking the time to share your feedback. We’re glad to hear that you found our dealership welcoming and user-friendly. However, we are truly sorry to hear about your dissatisfaction with the after-sale service and the experience with your sales rep. This is not the standard of service we strive to provide. We would love the opportunity to address your concerns directly and work toward a resolution. Please feel free to reach out to us at Bsingh@eastchestercertified.com so we can make things right.

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