Eastern Shore Toyota

2017 Toyota Tacoma I purchased my first Toyota truck and the buying experience was very easy and comfortable, friendly people willing to help meet your needs. Saved mone I purchased my first Toyota truck and the buying experience was very easy and comfortable, friendly people willing to help meet your needs. Saved money by driving the extra little bit to Eastern Shore More

Car Purchase This is one of if not the best dealership’s to purchase a vehicle. The staff is the most friendliest, courteous and professional individuals to work This is one of if not the best dealership’s to purchase a vehicle. The staff is the most friendliest, courteous and professional individuals to work with when purchasing a vehicle. I have purchased three cars from this dealership and they are by far the best place to deal with. The service department is also the best place to have your car serviced. The best salesperson at this dealership is Ms Seana Salter. The finance person is Ms Reyhan. These two individuals made my car buying experience a pleasant one. More

Drove from Fort Walton Beach to buy my new SUV Excellent SERVICE from Jacob White. After visiting 5 dealerships in Fort Walton Beach, I narrowed it down to the exact vehicle I wanted but this area Excellent SERVICE from Jacob White. After visiting 5 dealerships in Fort Walton Beach, I narrowed it down to the exact vehicle I wanted but this area didn't have the extra options or color.. After researching online, Jacob contacted me and arrange a time to test drive. I drove 2 hours to get to the dealership and he had the car ready to test drive. He took his time to explain the options and made sure I was comfortable with the purchase. He was not pushy! He was very informative! The lifetime warranty on certain items was something no other dealership advertised. Jacob has followed up the next day and weekly to make sure I was satisfied. Thanks for the GREAT Service! More

Good Update and Love my vehicle ! I love my vehicle and my sales person Seana has always been great as I have bought many vehicles here. Although I wasn't treated great by the finance I love my vehicle and my sales person Seana has always been great as I have bought many vehicles here. Although I wasn't treated great by the finance guy, apparently because I didn't finance through their dealership, However, I did receive an apology about all that though and was assured that it will not happen again.... Update.... a few of my issues have been taken care of now and the admin office has gone above and beyond in my opinion. Thank you ! More

Very satisfied with the results of my visit for service. Never been treated better, courteous and attentive. Routine service was turned into a trade in and sale for a vehicle that fit my needs better. Never been treated better, courteous and attentive. Routine service was turned into a trade in and sale for a vehicle that fit my needs better. More

2016 RAV4 Everything was great! However, we are still waiting to hear from our salesperson to call regarding the hairline scratches on the car to get the auto Everything was great! However, we are still waiting to hear from our salesperson to call regarding the hairline scratches on the car to get the auto butler scheduled to take care of them. Also, I noticed there was no manual with the car. We called Justin once I got home and noticed there was no Owners Manual and he said he would check to see if he could get us a 2016 RAV4 Owners Manual. Unfortunately we still have not heard back from him regarding that problem either. If these problems get taken care of everything is great! If not, that’s a different story. ......to be continued Diane Struthers More

Sales My Husband and I recently purchased a 2019 Toyota Rav4 LE. Our Sales Consultant, Eric Lewis, was knowledgeable and helpful. The only negative part of My Husband and I recently purchased a 2019 Toyota Rav4 LE. Our Sales Consultant, Eric Lewis, was knowledgeable and helpful. The only negative part of our experience with this dealership was the financing. We were not financing the car. However, we had to go through that process, which took hours. This was not the Salesman's fault. Even with this said, we would still recommend the dealership and definitely the salesman (Eric Lewis). Bernie & Linda More

Scott Forte was pleasant and very knowledgeable about the Highlander that I bought. But when it came to the final paperwork they had a computer problem and that took about three times longer than it should Highlander that I bought. But when it came to the final paperwork they had a computer problem and that took about three times longer than it should have taken. I would give Scott five stars. More

The people at EST will do everything possible to get you in the vehicle that you want. Alonzo F. and Johnathan H. are just great and will go the extra mile to make sure you are happy with your purchase. Thi in the vehicle that you want. Alonzo F. and Johnathan H. are just great and will go the extra mile to make sure you are happy with your purchase. This is my second vehicle purchased this year. I don’t remember the name of the sales manager that helped but he was patient and listen to my needs and concerns. Also Denis in finance! More

Service Dept. New Key programmed Jacob was very attentive when I arrived at the service dept. He checked on my parts that were on order and helped me with some oth New Key programmed Jacob was very attentive when I arrived at the service dept. He checked on my parts that were on order and helped me with some other matters that I needed addressed. When my FJ was ready he hunted me down since I was wondering around the showroom, to let me know the service was done. More