Eastern Shore Toyota

Great Customer Service Excellent Customer Service Michael Steiner Jr., Assistant Service Manager provided excellent customer service and went above and beyond in assisting Excellent Customer Service Michael Steiner Jr., Assistant Service Manager provided excellent customer service and went above and beyond in assisting me with repairs to my Lexus. More

Great Experience! Purchased our 4th vehicle from Eastern Shore Toyota on Oct. 22, 2018. Dealt with sales consultant, Ed Reese. He was very professional and helpful to Purchased our 4th vehicle from Eastern Shore Toyota on Oct. 22, 2018. Dealt with sales consultant, Ed Reese. He was very professional and helpful to us. Was needing to trade Camry for Rav4 for more ease getting in and out. He made sure we tried several and were completely satisfied with vehicle. Knew we had set amount to spend so he worked to get it approved. Left with our new 2018 RAV4 Limited and very pleased with it and experience. More

Ohio snowbird finally has the car of her dreams My dream came true when I walked into EST with my family and met CLAYTON JONES ! We bought two vehicles from him and it was the most painless experie My dream came true when I walked into EST with my family and met CLAYTON JONES ! We bought two vehicles from him and it was the most painless experience I've ever had purchasing a car. Thank you !!! More

Great car buying experience at Eastern shore Toyota If you are in the market for a new Toyota I highly recommend eastern shore Toyota. They have an amazing showroom and the buying experience is great. T If you are in the market for a new Toyota I highly recommend eastern shore Toyota. They have an amazing showroom and the buying experience is great. Thanks. More

Required servicing Not too painful a wait. It took exactly as long as was told. Suggest addition of an arcade. Shuttle service to area businesses would probably be a Not too painful a wait. It took exactly as long as was told. Suggest addition of an arcade. Shuttle service to area businesses would probably be asking too much. But seriously. More

Very Professional/Excellant experience We communicated with Travis Thornton due to his followup to a search on Eastern Shores Toyota website. We traveled 2 hours to meet Travis and see the We communicated with Travis Thornton due to his followup to a search on Eastern Shores Toyota website. We traveled 2 hours to meet Travis and see the vehicles he described via text/email that met our requirements. Travis was very knowledgeable about each vehicle and was unbelievably patient as we made our decision. Travis' courtesy, professionalism, knowledge, and respect for each member of our family is the reason we stayed late into the night and made a decision to purchase a new 2019 Hylander, although we went there to look at used Tacoma's. All of the sales management and finance employees represented Eastern Shores Toyota very well. I would recommend Eastern Shores Toyota to my friends and family and tell them to ask for Travis Thornton, More

Love our new Rav4 The experience at Eastern Shore Toyota was the best in car buying that I have experienced. Mark Dunbar is a terrific salesman....extremely professio The experience at Eastern Shore Toyota was the best in car buying that I have experienced. Mark Dunbar is a terrific salesman....extremely professional in all ways. We will definitely recommend him and this dealership to others. More

Great toyota dealer Easy to work with & a seamless transaction. Good deal on 2018 Tundra. Will negotiate a fair price if you are patient. Nice selection of new vehicles Easy to work with & a seamless transaction. Good deal on 2018 Tundra. Will negotiate a fair price if you are patient. Nice selection of new vehicles More

Very professional. Great overall experience. Very professional, relaxing experience from beginning to end. Clayton did a fantastic job. would highly recommend. Great communication and I felt th Very professional, relaxing experience from beginning to end. Clayton did a fantastic job. would highly recommend. Great communication and I felt that I ws being listened to More

Pleasant happy experience I went to Eastern Shore Toyota to get my 2016 Corolla serviced. I was courteously greeted by Mr. Brandon Donerson. He asked the reason for my visit an I went to Eastern Shore Toyota to get my 2016 Corolla serviced. I was courteously greeted by Mr. Brandon Donerson. He asked the reason for my visit and then thanked me for my service to our country. After a little more small talk he then broached the subject of trading in my car. He explained Toyota’s interest and need for used cars and that mine was perfect for what they needed. Then he brought me to his office (counter) and began the process of winning me over in trading in my car and purchasing a new one. After Mr. Herrin assisted with car choices, Mr. Donerson showed me the car we picked out. He was very knowledgeable about the car and it’s features. We took a test drive and that moved me closer to my final decision to go ahead with the trade in and purchase. Mr. Donerson is a very good salesman. And I appreciate the time and pressure free sales approach. He let me come to the decision. More