Eastern Shore Toyota

Fake customer service Every car i have purchased new or used has xome with floor mats, but when i bought a 2017 Corolla there were no floor mats. All the other cars had the Every car i have purchased new or used has xome with floor mats, but when i bought a 2017 Corolla there were no floor mats. All the other cars had them in the trunks so i assumed that's were ours where. After we signed all the papers and they detailed the car the mats were no where to be found. They talk continously about their great customer service but they had an inexpensive way to demonstrate it and failing. If they can't be trusted in the small stuff they can't be trusted with the big stuff. Unfortunately i already bought the car. More

parts department deception Purchased a new 2018 Tundra base model with the XP package earlier this year. After being home for a few days and after a rain, I discovered the wiper Purchased a new 2018 Tundra base model with the XP package earlier this year. After being home for a few days and after a rain, I discovered the wiper control switch did not the intermittent function. I am a frequent user of intermittent wipers. Could not believe that in 2018 and for a $38K truck that it did not have them. Went to the parts department to request that it be upgraded to include and asked what it would cost. The parts guy quoted me $1200 saying they would have to replace the wiring harness. Unreasonably expensive and did not pursue. Today I replaced the part myself with an OEM wiper control for $117 and 10 minutes time. Clearly they were not interested in meeting my satisfaction. Would be difficult to ever trust them. More

Salesman Eric Adamson was very personal and professional. Made my truck buying a pleasant experience. Nice dealership very large sales area, I didn't feel b Eric Adamson was very personal and professional. Made my truck buying a pleasant experience. Nice dealership very large sales area, I didn't feel boxed in. More

Black Friday Special Nov 23, 2018 Black Friday Special Nov. 23, 2018 My sister purchased a Toyota from Eastern Shore Toyota and she recommended that I go there and they did me a great Black Friday Special Nov. 23, 2018 My sister purchased a Toyota from Eastern Shore Toyota and she recommended that I go there and they did me a great deal also. I would recommend if you are looking for a new car or truck to go to Eastern Shore Toyota in Daphne, AL. and ask for Clayton Jones he listens and finds the vehicle you are looking for no matter how long it takes him to look. He wants you to be happy and I am. He and Eddie Fagan were great to do business with. More

Great Customer Service Excellent Customer Service Michael Steiner Jr., Assistant Service Manager provided excellent customer service and went above and beyond in assisting Excellent Customer Service Michael Steiner Jr., Assistant Service Manager provided excellent customer service and went above and beyond in assisting me with repairs to my Lexus. More

Great Experience! Purchased our 4th vehicle from Eastern Shore Toyota on Oct. 22, 2018. Dealt with sales consultant, Ed Reese. He was very professional and helpful to Purchased our 4th vehicle from Eastern Shore Toyota on Oct. 22, 2018. Dealt with sales consultant, Ed Reese. He was very professional and helpful to us. Was needing to trade Camry for Rav4 for more ease getting in and out. He made sure we tried several and were completely satisfied with vehicle. Knew we had set amount to spend so he worked to get it approved. Left with our new 2018 RAV4 Limited and very pleased with it and experience. More

Ohio snowbird finally has the car of her dreams My dream came true when I walked into EST with my family and met CLAYTON JONES ! We bought two vehicles from him and it was the most painless experie My dream came true when I walked into EST with my family and met CLAYTON JONES ! We bought two vehicles from him and it was the most painless experience I've ever had purchasing a car. Thank you !!! More

Great car buying experience at Eastern shore Toyota If you are in the market for a new Toyota I highly recommend eastern shore Toyota. They have an amazing showroom and the buying experience is great. T If you are in the market for a new Toyota I highly recommend eastern shore Toyota. They have an amazing showroom and the buying experience is great. Thanks. More

Required servicing Not too painful a wait. It took exactly as long as was told. Suggest addition of an arcade. Shuttle service to area businesses would probably be a Not too painful a wait. It took exactly as long as was told. Suggest addition of an arcade. Shuttle service to area businesses would probably be asking too much. But seriously. More

Very Professional/Excellant experience We communicated with Travis Thornton due to his followup to a search on Eastern Shores Toyota website. We traveled 2 hours to meet Travis and see the We communicated with Travis Thornton due to his followup to a search on Eastern Shores Toyota website. We traveled 2 hours to meet Travis and see the vehicles he described via text/email that met our requirements. Travis was very knowledgeable about each vehicle and was unbelievably patient as we made our decision. Travis' courtesy, professionalism, knowledge, and respect for each member of our family is the reason we stayed late into the night and made a decision to purchase a new 2019 Hylander, although we went there to look at used Tacoma's. All of the sales management and finance employees represented Eastern Shores Toyota very well. I would recommend Eastern Shores Toyota to my friends and family and tell them to ask for Travis Thornton, More