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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,712 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,712 reviews

June 25, 2021

Jay was so nice and helpful she made the buying process easy! More

by Nia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jun 30, 2021 -

Easterns Automotive Group of Baltimore responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

June 25, 2021

Darius was wow we spent so much time together he is awesome thank you More

by timhoes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Johnson
Jun 30, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

June 24, 2021

Great place to buy a vehicle, excellent sales people to work with More

by Light
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Gos
Jun 30, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

June 23, 2021

I truly regret doing business with this dealer. The process of trading my vehicle and purchasing one theirs has been a total nightmare. I sat in the dealership for countless hours. It has taken ove More

by brennieb4BMW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendell Braxton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Lewis
Jun 30, 2021 -

Easterns Automotive Group of Baltimore responded

We certainly don't like hear that you didn't enjoy your Easterns experience. Please know that our intentions are only to help each and every single one of our customers.We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

June 21, 2021

Ms. Ja made the car buying experience fun and helped get me the vehicle and price I needed. I hope she still sells cars when I am ready for another vehicle More

by Mattmal1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

June 20, 2021

Keith is nice guy he help with my truck and he pretty good sales man thank you I really it appreciate see you next time. More

by jaironolasco64
Recommend Dealer
Yes
Employees Worked With
Keith Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

June 20, 2021

Keith es un excelente vendedor, una persona muy amable que nos ayudó a solucionar todas las dudas que teníamos e hizo todo por acreditarnos el auto que queríamos. Gracias More

by erdoris07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

June 20, 2021

Very patient and very knowledgeable! Made the deal work Very patient and very knowledgeable! Made the deal work even better than expected. Very happy with this experience and will Refer friends and fam to More

by lisapatterson00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with Jay. Thanks for choosing Easterns!

June 19, 2021

The hospitality, professional, and courteousness of Jay is phenomenal. Words cannot express the appreciation my daughter and I have for her assistance in helping my daughter purchase her first car. More

by mygirls09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

June 19, 2021

This car purchasing process was very stressful, but working with Miss Jay made it all worth the wait. She stood by me every step of the way and her wealth of knowledge and warm personality comes a dime More

by Nyjah100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jun 23, 2021 -

Easterns Automotive Group of Baltimore responded

Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

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