Easterns Automotive Group of Baltimore

Ismael Gonzalez is the best sales person to go to for a car I came in very nervous especially this being my first time getting a car and he’s done an amazingly job in satisfying and making me very happy wi car I came in very nervous especially this being my first time getting a car and he’s done an amazingly job in satisfying and making me very happy with the car I want. More

Ade provided excellent customer service. He was attentive, detail-oriented, and highly knowledgeable about the vehicles. His patience and professionalism made the entire experience smooth an He was attentive, detail-oriented, and highly knowledgeable about the vehicles. His patience and professionalism made the entire experience smooth and stress-free. While I did not see his name listed on the employee roster, I am confident he will be a valuable asset to the Eastern Automotive Group. More

The dealership is very clean, brightly lit, and the employees are respectful. There is a nice selection of vehicles to choose from. employees are respectful. There is a nice selection of vehicles to choose from. More

The sales team was phenomenal, beginning with the sales representative, Benjamin Colbert and then the financial assistant, Ms. Lillian. representative, Benjamin Colbert and then the financial assistant, Ms. Lillian. More

Sade was fantastic and really worked to secure the deal that worked best for me. This was a smooth no hassle buying process and I am sure I was not the easiest customer. Thank you Easterns. that worked best for me. This was a smooth no hassle buying process and I am sure I was not the easiest customer. Thank you Easterns. More

It was my first time financing a vehicle, i wanted an inexpensive and smooth process for this. Ade helped me out and he had so much knowledge on everything I needed to know. He was very kind and communic inexpensive and smooth process for this. Ade helped me out and he had so much knowledge on everything I needed to know. He was very kind and communicative. He is absolutely an asset to the Eastern Motors team. Preston also helped us out, kept the process brief for us and simplified the complicated topics for me. They got me the lowest possible monthly payment and apr rate for my credit history and age. Overall, I wouldn't have wanted to make this important purchase anywhere else. Thank you Eastern Motors! More

Ade great salesman. Greeted us in the parking lot w/ his lunch. We got started right away while his food got cold. As far as the sales manager Preston. He seemed uninter Greeted us in the parking lot w/ his lunch. We got started right away while his food got cold. As far as the sales manager Preston. He seemed uninterested in the sale and showed lack of knowledge on their processing system. I was charged an extra $133 due to the way the system processes down payments. Preston went on to explain than thats how the system processes interest and down payments. Overall good experience but some fees were hidden More

I love the fast process and the great hospitality that my daughter and I received from Ben Colberg.. I will recommend this dealership to so many more ! daughter and I received from Ben Colberg.. I will recommend this dealership to so many more ! More

Matthew was polite, efficient, and friendly. He worked with finance to get the deal done as easily as possible for me and explained everything fully. He was very helpful and easy to work with. He worked with finance to get the deal done as easily as possible for me and explained everything fully. He was very helpful and easy to work with. More

I really enjoyed ADE customer service , he was very friendly & knowledgeable of the vehicles. He was also very patient with me concerns . The best customer service ever friendly & knowledgeable of the vehicles. He was also very patient with me concerns . The best customer service ever More