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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,712 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,712 reviews

May 05, 2021

Excellent customer service. Very patient and assisted me on her day off. Jay understood my needs and accommodated until the deal was sealed. Jay is very personable and wants the best for her customers. More

by Sylviepar82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 07, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

May 02, 2021

So I came in here not even realizing I know her. I’m unsure of where but she’s kool and is pretty knowledgeable of cars. Answered all of my questions efficiently. More

by mmurphy0826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

May 02, 2021

Miss Jay the homie! I told her I was coming and told her she better get me done lol. But naw seriously, she’s knowledgeable af about cars and financing and everything in between. More

by Mmurph231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

May 01, 2021

Jay was fantastic! Very energetic and friendly and answered all my questions. If you need a car go see Jay at Eastern Motors she will do everything she can to get you done!!! More

by Jkgos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

May 01, 2021

I didn’t think I was going to get a vehicle, however Eastern Motors has given me another chance. The Staff was Awesome, and Friendly. More

by CalvinWilkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Gos
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 30, 2021

Jaye made the shopping experience worth while. Her professionalism and ability to listen to customers needs made all the difference. You should have more sales people like Ms. Jaye. Don’t be pushy and More

by Barryfarrare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

April 30, 2021

Fairly exceptional. Came in to a clean show room and was attended to rather quickly. I knew what I wanted from the beginning so it did help the buying process. More

by 4prince96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

April 30, 2021

Jay made my car shopping experience an enjoyable one. She gives exceptional customer and makes sure the customer is happy and she has patience , she is honest & understanding when assisting the customer with More

by Arijohnson1101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 29, 2021

I have never been pleased great customer service she has the best attitude outstanding service I would differaently will tell my family and friends about the service. Great job More

by dwilson4624@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

April 29, 2021

She has good customer service..She was very helpful. She has good customer service.. She was very helpful. Her attitude was very friendly. I will refer her to many of my friends and family. More

by Glenn_moore89@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
May 05, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

May 05, 2021 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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