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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,696 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,696 reviews

February 16, 2021

Jay really cares about her customers and went above and beyond to ensure my son's 1st car buying experience a breeze. She was so professional and we did not feel pressure to buy. I appreciate her taking ti More

by kpthirty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jones, A'Jasia 'Jay' Summerville
Feb 16, 2021 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

February 15, 2021

Jay helped to make my car buying experience easy and stress free. She was extremely patient with me and I left with my dream car! More

by Ayana.lee22
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 15, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with Jay. Thanks for choosing Easterns!

February 15, 2021

Darius was amazing he tried everything he could to get me a car even tried 2 co-signers and still reach out to me after couldn’t buy More

by Ya favorite photographer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Darius Johnson
Feb 15, 2021 -

Easterns Automotive Group of Baltimore responded

Thank you for taking the time to share this! Please let us know if you need anything, we will be happy to help. Looking forward to seeing you again soon!

February 15, 2021

Jay was very knowledgeable, friendly, and patient with me as a first time buyer. Definitely plan on doing business with her again! Would 100% recommend her for a pleasant experience! More

by Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 15, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy to hear our very own Jay made your visit wonderful! Looking forward to seeing you again soon!

February 12, 2021

Keith was very helpful and patient. He really looked out for me. I will definitely refer anyone too him looking for a car. Thanks Keith!! More

by Amber Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Branche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

February 06, 2021

Very patient and willing to work with customers on a very tight budget and Friendly as if I knew her for years. Very awesome saleswoman. Very happy with purchase More

by Kspeenburgh91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 08, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

February 05, 2021

Okay so let me tell you how great my saleswoman Miss Jay is. Not only did she help me narrow down my vehicle choices, she also did me a solid and brought the vehicle to me! I was so pumped!! She literally d More

by djhansberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 08, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

February 01, 2021

I appreciate his professionalism and his confidence.. I felt that our exchanges were genuine and that he had my best interest at heart.. he helped me find just what I was looking for! Thank you!! More

by Coldpiecelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

January 29, 2021

Walked into the dealership after doing prequalify on line. Met Ms Jay who was beyond friendly. She made the experience feel very personal. Got me into the car I wanted at a descent price More

by Chris B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 01, 2021 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 28, 2021

If I could give both 100 stars I’d do so. I’m 57 years old and never financed a vehicle. I went to her and I told her I was super nervous as my credit score was not the best. Let me say this, Miss Jay More

by Ron S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 01, 2021 -

Easterns Automotive Group of Baltimore responded

That's what we love to hear! We are thrilled to hear that you had a smooth car buying experience with Miss. Jay. Thank you for taking your time to share this!

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