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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,697 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,697 reviews

January 28, 2021

If I could give both 100 stars I’d do so. I’m 57 years old and never financed a vehicle. I went to her and I told her I was super nervous as my credit score was not the best. Let me say this, Miss Jay More

by Ron S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Feb 01, 2021 -

Easterns Automotive Group of Baltimore responded

That's what we love to hear! We are thrilled to hear that you had a smooth car buying experience with Miss. Jay. Thank you for taking your time to share this!

January 25, 2021

Very helpful and friendly...great service...she made the car buying process very easy....I would recommend anyone to visit this location and see her! More

by davonewoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jan 28, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

January 25, 2021

Ms. Jay has great energy and she kind.Very welcoming Ms. Jay has great energy and she kind. Very welcoming vibe with great hospitality She clearly explained everything about the process . She was sup More

by lonieshapk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jan 28, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy to hear our that our staff made your visit wonderful! Looking forward to seeing you again soon! Thank you for choosing Easterns!

January 22, 2021

Preston was a big help answered all my questions and had the patience to show me multiple cars to help me make a decision i am grateful for such great service! More

by Depoole2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Easterns Automotive Group of Baltimore responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

January 22, 2021

Best car buying experience i have ever been apart of from start to finish this was way more then i expected thank you for all the hardwork More

by Cpforthree33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 17, 2021

Darryl was excellent. He provided great service and went out of his way to get me in the car I wanted. He arranged a seem less delivery of the vehicle and was even there to address my concerns when I doubts More

by Abailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Mayzck
Jan 19, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about smooth home deliveries. Our team strives to ensure that our customers are treated with the most utmost care and respect.

January 16, 2021

Amazing salesman! I came in to see what I could afford Amazing salesman! I came in to see what I could afford and drove away with a great deal. He went above and beyond to make sure I left a satisfied More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Mayzck
Jan 19, 2021 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 16, 2021

She was great. She helped me with EVERYTHING. She is very nice and customer service friendly. Definitely made me feel comfortable. I will recommend her to everyone. More

by Dannerbs91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jan 19, 2021 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

January 13, 2021

Excellent service Went Above my expectations will recommend to all my friends, family and associates. Hands down the best car buying experience to date Thanks Again More

by Mahogany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Mayzck
Jan 14, 2021 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.Thanks for choosing Easterns!

January 11, 2021

Jay extremely attentive super friendly and extremely thorough! Honestly, I’ll recommend ALL of my friends to her as well as buy my cars! Thanks! More

by shalyn.forde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Jan 11, 2021 -

Easterns Automotive Group of Baltimore responded

That's what we like to hear! Thank you for the review!

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