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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,697 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,697 reviews

December 04, 2020

Great Energy from Preston felt the energy soons walked through the door greeted with a smile it was great customer service all the way through all the way to handing over keys thanks again!!! More

by Kraussjanine30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Easterns Automotive Group of Baltimore responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

December 03, 2020

Thank you thank you to Jay !! She was nothing shy of amazing. She helped me with the deal & I was completely satisfied!! I can’t wait to refer her to everyone I know that’s in need of a car. More

by Jarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 07, 2020 -

Easterns Automotive Group of Baltimore responded

No problem! It was truly our pleasure to work with you. Please let us know if you need any assistance moving forward!

December 01, 2020

I believe Eastern Motors is a excellent dealer for everyone ' They Do a very good job with respecting costumers and communicating. I believe this is an excellent dealer for anyone . Highly appreciate More

by J.banks1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 07, 2020 -

Easterns Automotive Group of Baltimore responded

Hi, We cannot thank you enough for your kind words. Our team will be so glad to hear from you, J.

December 01, 2020

Preston was a big help in assisting me in purchasing my vehicle. Everybody was very friendly and helpful. Will definitely recommend to my family and friends. More

by Katyhill1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Easterns Automotive Group of Baltimore responded

Great news! There is nothing better than knowing that our customers are pleased. We'll be sure to thank Preston for you.

December 01, 2020

Easterns on Pulaski Highway has helpful staff that try to get you into the best deal possible. My sales rep Jamal Hood was so respectful, resourceful and helpful! More

by channyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Hood
Dec 07, 2020 -

Easterns Automotive Group of Baltimore responded

Yay! Well said, we certainly try our best to ensure that everyone is pleased. Jamal will be so happy about this!

November 28, 2020

ASK FOR A'JASIA OR YOU ARE SHORTING YOURSELF.. AWESOME SERVICE IN AND OUT!!! ASK FOR A'JASIA OR YOU ARE SHORTING YOURSELF.. AWESOME SERVICE IN AND OUT!!! More

by G Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Nov 30, 2020 -

Easterns Automotive Group of Baltimore responded

Thanks for the awesome review! We strive to provide every customer with a world-class experience and we're very glad you experienced just that. I'll be sure to let A'Jasia know that you mentioned her, she'll enjoy hearing it.

November 28, 2020

Came in to help my grandmother purchase her first new(er) car in 20 years. Jared was very respectful and offer us a beverage when we first arrived. He is very knowledgeable and not a pushy salesman. We even More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gos
Nov 30, 2020 -

Easterns Automotive Group of Baltimore responded

Will, thank you for sharing your amazing experience regarding your recent visit. Jared and the team will be very happy to hear that you are pleased with their services. We hope that your grandmother enjoys her new car. Please come back and visit, soon!

November 28, 2020

Found the car i was looking for atbthe right price on website, scheduled appointment came in was greeted by Preston and who showed me the vehicle, answered questions and then directed me to finance who w More

by Frankmelrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Easterns Automotive Group of Baltimore responded

Thank you for the positive review and rating! We are happy to know that Preston was a pleasure to work and we look forward to any future visits. Have a good day!

November 28, 2020

Preston was a big help in my car buying process thank you so much! Never having financed anything before the process was intimidating but the staff made me feel at ease and explained everything to me More

by Dsmother1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Easterns Automotive Group of Baltimore responded

Congratulations on your new vehicle! We can't wait to share your compliments with Preston. It was a pleasure working with you. We appreciate your business and hope to see you again in the future.

November 24, 2020

she goes above and beyond for her customers , so sweet and makes you feel comfortable and doesn’t stop until your satisfied and happy with your purchase More

by tionnaringgold19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Nov 24, 2020 -

Easterns Automotive Group of Baltimore responded

Nothing makes us happier than hearing from happy customers. We are so glad to hear you had a great experience and thank you for your wonderful review. We’re looking forward to seeing you back, Tionna!

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