Easterns Automotive Group of Baltimore

Easterns was a good experience i was welcomed by Preston who took me through the process step by step it has been years since i finance a car he made it very simple who took me through the process step by step it has been years since i finance a car he made it very simple More

Thankful for the help from Preston got me in a great car great price not pushy and not typical sales person pays attention and listens before trying to sell very very good help great price not pushy and not typical sales person pays attention and listens before trying to sell very very good help More

Jay helped me out with getting a car and knowledge of finding out what type of car I need. I will recommend her to my friends and family. finding out what type of car I need. I will recommend her to my friends and family. More

Everyone doesn’t have the patience to deal with me, especially after my five hour drive to arrive at your establishment, and the thought that I maybe working with a dealer who’s going to work for me wh especially after my five hour drive to arrive at your establishment, and the thought that I maybe working with a dealer who’s going to work for me while actually working against me, so I was simply a bit distant when I arrived. However, today I met someone who was able to change my entire perception after I arrived! Her name is Jay, she was fabulous to work with, she educated me on all the particulars of my purchase and the steps we would be taking to get there! At the end, Jay didn’t just give me great service, she enlightened me and helped me to feel comfortable to allow her to build a long lasting relationship with me, this was partially done by how often she expressed her admiration for her place of work and how much Easterns Automotive Group appreciates their associates. You now have a lifelong customer, thanks to Jay! More

Very helpful and provided great customer service! Has a way with words and helped us through the process in a firm and in a timely fashion ! Very thankful for her service. way with words and helped us through the process in a firm and in a timely fashion ! Very thankful for her service. More

Jay was great! Even though I came all the way down from Delaware and did not leave with a car. Another salesperson lied to me saying that I was approved and come pick it up and I wasn't. Jay got me a few a Delaware and did not leave with a car. Another salesperson lied to me saying that I was approved and come pick it up and I wasn't. Jay got me a few approvals but I needed more money down and when I get it, i come back and get my car. Not the best news but at least Jay took care of me! More

It was an great experience,she was very pleasant and made me feel very comfortable during the entire process.She was a very big help. me feel very comfortable during the entire process.She was a very big help. More

We had a amazing experience with Jonathan Moran, he made our car purchasing experience awesome ! I would recommend him for all your car buying needs. our car purchasing experience awesome ! I would recommend him for all your car buying needs. More

Jonathan Moran was efficient and got the job done in such a professional manor ! I will be sending family and friends his way for all there car purchase needs. a professional manor ! I will be sending family and friends his way for all there car purchase needs. More

Jonathan Moran was great to work with, we were in and out in less than a hour ! He provided excellent customer service and was very honest about the entire process every step of the way. in less than a hour ! He provided excellent customer service and was very honest about the entire process every step of the way. More