Easterns Automotive Group of Baltimore

Amazing customer service! Gabe was amazing! He was very professional. He quickly and accurately answered all of our questions. We had small children with us and he was very pat Gabe was amazing! He was very professional. He quickly and accurately answered all of our questions. We had small children with us and he was very patient with us! I highly recommend him to anyone! More

Time Consuming I was there for a while! Jay has been in contact with me since she worked at a prior dealership and I told her I loved her customer service and where I was there for a while! Jay has been in contact with me since she worked at a prior dealership and I told her I loved her customer service and where she goes, I go! She went to Easterns and I followed and she got me done, I couldn’t be any happier! I worked a 12 hour shift and I reached out saying hey Jay, idk if you can help me, and she simply said, I gotchu! And she did just that! Jay goes the extra mile for her customers and I couldn’t be happier! I’m glad she left the other dealership, this one is better lol More

Ronald Austin He was very professional and very polite and was very helpful of getting in a car that l want and the payment is at a affordable price for me He was very professional and very polite and was very helpful of getting in a car that l want and the payment is at a affordable price for me More

Ms. Summerville I wasn’t coming to buy a car, just wanted to ask a few questions and i was approached by Ms. Summerville. She was a very nice and pleasant young l I wasn’t coming to buy a car, just wanted to ask a few questions and i was approached by Ms. Summerville. She was a very nice and pleasant young lady. I’d recommend dealing with her to anyone walking in the doors of her eastern motors. More

Getting her highlander Thi is the second time I buy a car here and the service I get it’s excellent that’s why I keep coming back Thi is the second time I buy a car here and the service I get it’s excellent that’s why I keep coming back More

Amazingly pleasant for Ronald I have to say I came to this not expecting much my mother been having a lot of fail attempts in getting herself a car to see him work so hard to get w I have to say I came to this not expecting much my mother been having a lot of fail attempts in getting herself a car to see him work so hard to get what she want was one of the best & greatly appreciated experience I have witness I will recommend so many people to come to this business but also Ronald for sure was amazing salesman thanks Ronald thanks for this great experiment More

P is the man!! Preston is the nicest salesman i ever come across i mean seriously never saw anybody in a dealership that was not pushy or over aggresive for a sale h Preston is the nicest salesman i ever come across i mean seriously never saw anybody in a dealership that was not pushy or over aggresive for a sale he allowed me to relax i appreciate that cause its already a nerve racking experience! More

An AMAZING Shopping & Buying Experience!!! All I can say is, WOW! From start to finish our salesman, Preston, was absolutely amazing! we walked in the door and received warm and friendly greeti All I can say is, WOW! From start to finish our salesman, Preston, was absolutely amazing! we walked in the door and received warm and friendly greetings from everyone. We were shown an abundance of inventory after explaining our situation and within no time we were testdriving the cars that were perfect for us. Getting approved for financing was a breeze and before we knew it we were driving off their lot in a squeaky clean, fuelfilled car, while waving goodbye to our salesman Preston. I would highly recommend Eastern’s no matter what your credit situation is. Be sure to ask for Preston, he’s by far one of the best people to work with you, very kind and understanding!!! More

Super Kool!! Jay was nothing short of amazing! She went that extra mile to ensure I was Happy. Even though the payment was a bit higher than anticipated, Jay made Jay was nothing short of amazing! She went that extra mile to ensure I was Happy. Even though the payment was a bit higher than anticipated, Jay made it all worth it! Thanks again beautiful!! More

I had a fantastic experience with Gabe as my sales person. Although I was very nervous, Gabe made the experience very easy. His understanding of what I needed was exceptional. Thank you for your kind understan Although I was very nervous, Gabe made the experience very easy. His understanding of what I needed was exceptional. Thank you for your kind understanding. More