Easterns Automotive Group of Baltimore

2015 transit purchase Very helpful salesman, quick and easy process, would definitely buy from again ,great selection of vehicles to choose from and very good prices, also Very helpful salesman, quick and easy process, would definitely buy from again ,great selection of vehicles to choose from and very good prices, also no pressure to buy More

Best experience ever!!! It was hard for me to find a car over the pass few months but a friend of mine brought me to Easterns Automotive Group. I met with Jonathan and Bonifa It was hard for me to find a car over the pass few months but a friend of mine brought me to Easterns Automotive Group. I met with Jonathan and Boniface they are great! They put my mind at ease through the entire process and now I am very satisfied. More

Chevy Equinox Darryl was fantastic! Helped tremendously, even when our first choice of car didn’t work out the way that we had hoped for . He was patient, and helpe Darryl was fantastic! Helped tremendously, even when our first choice of car didn’t work out the way that we had hoped for . He was patient, and helped us find the perfect car. Even though they were obviously extremely busy on a Saturday afternoon, we felt comfortable and taken care of. More

Excellent service Darryl was an amazing salesman. He helped us get the exact vehicle we needed, and listened to all of our needs and concerns without judgment. He treat Darryl was an amazing salesman. He helped us get the exact vehicle we needed, and listened to all of our needs and concerns without judgment. He treated us like people instead of a commission, and didn't blindly attempt to upsell in spite of our need to remain payment-conscious. More

Made a great deal! I have used this dealership before to purchase a used vehicle. As I shopped around they were able to get my payment and spending cap where I needed it I have used this dealership before to purchase a used vehicle. As I shopped around they were able to get my payment and spending cap where I needed it to be at.. I thought that this dealership was just for people who had bad credit. I was pleasantly surprised to know that they specialize in financing that other dealerships do not have available to them. I have a OK credit score. So I can pretty much go to any dealership that I want. But when I got away from Chevy and started purchasing Jeeps, l found out that they keep in really good selection of One owner jeeps. In closing l would like to say that the staff are very very courteous and professional. My only "cons" are, The service department who certifies these vehicles need to pay more attention to details. Things that are easily overlooked. On both purchases I have some minor things that were broken inside of the vehicle. I know that it is a use car but these are practically new vehicles that I have purchased from them. And the other con is the paperwork is enormous. I have purchased 2 homes in my life and have not seen so much paperwork and things to sign for a vehicle. They also make you sign a strange 30 day form in which they can repossess the car for a number of reasons that have nothing to do with payment. This will be the only thing that would make me consider going somewhere else for my next vehicle purchase. More

Honda Civic Shopping at Eastern Motors was a pleasure and so was Dyarrl M He was very courteous and knowledgeable. I left Easterns elated with the customer servi Shopping at Eastern Motors was a pleasure and so was Dyarrl M He was very courteous and knowledgeable. I left Easterns elated with the customer service and my new car purchase. More

Almost ready Preston assisted me in gaining knowledge for when i am ready to trade in my escalade. He was very knowledgeable and even though i was not ready to pur Preston assisted me in gaining knowledge for when i am ready to trade in my escalade. He was very knowledgeable and even though i was not ready to purchase he treated me with respect and offered me options and gave good feedback More

Amazing Service Man words can’t explain how well my experience with Preston was!! I was upset about having to get a new car as my old car was just unexpectedly totale Man words can’t explain how well my experience with Preston was!! I was upset about having to get a new car as my old car was just unexpectedly totaled. Didn’t even know what i wanted. Preston made the whole experience easy and honestly relieving, even slide a few jokes in to help my morale. Got me into a beautiful Altima! Long story short he was more then just a salesmen to me, he was a genuinely nice and honest dude. I’m reccomeneding him to all my friends. More

Ease of mind Darryl was patient and very helpful...Brandon was very helpful as well , all in all a great experience I will definitely buy from theses guys again Darryl was patient and very helpful...Brandon was very helpful as well , all in all a great experience I will definitely buy from theses guys again More

Needs help Miss Jay was so sweet. She took her time and made sure I understood everything. I asked a lot of questions and she answered all of them confidently. I Miss Jay was so sweet. She took her time and made sure I understood everything. I asked a lot of questions and she answered all of them confidently. I’m happy I’m working with her! More