Easterns Automotive Group of Baltimore

I would recommend this dealership. I would recommend the dealership because the staff was really nice and friendly. They worked really hard to provide me with the car of my choice.. I would recommend the dealership because the staff was really nice and friendly. They worked really hard to provide me with the car of my choice.. More

Great Experience The customer service is great . they make sure they look out for all customers & they get things done at a great pace . i would totally recommend east The customer service is great . they make sure they look out for all customers & they get things done at a great pace . i would totally recommend easterns to anyone looking to purchase a car . More

THE WORST They are completely unprofessional ! I dealt with them four days straight and still didn’t get everything resolved ! Pulled off in a loaner car on the They are completely unprofessional ! I dealt with them four days straight and still didn’t get everything resolved ! Pulled off in a loaner car on the 1st didn’t get my car til the 4th and they call me on the 9th talking bout the loaner company want more money ! I call the loaner company and there’s no application for me there !!!! I’m taking it up with my lawyer and we’ll go from there ! Utterly disgusted with their service ! More

They'll go the extra mile for you I have absolutely no credit and was a first time buyer but they worked with me every step of the way to make sure that I left their dealership with a I have absolutely no credit and was a first time buyer but they worked with me every step of the way to make sure that I left their dealership with a car. Their team is very friendly and helpful. I'd recommend them 100%. More

Great Everyone was kind and understanding I feel bad that I do not remember everyone's name that helped me thru this process but I would like to say thank y Everyone was kind and understanding I feel bad that I do not remember everyone's name that helped me thru this process but I would like to say thank you to each and everyone of them. More

Very patient, personable and above and beyond service Very friendly, personable and exceptional service. She went above and beyond my expectations. Patient and informative through out the process never le Very friendly, personable and exceptional service. She went above and beyond my expectations. Patient and informative through out the process never leaving my side. Love her and would recommend her. More

Overwhelmed with joy I gave LaRon a give star rating because he was genuinely kind and cared about our needs. He was friendly and we felt like we was buying a car from a f I gave LaRon a give star rating because he was genuinely kind and cared about our needs. He was friendly and we felt like we was buying a car from a friend and not a fast talking salesman. Not once did he pressure us into buying something that he was trying to get off the lot. Fast talkers can not be trusted. I think he did a good job being a rookie and as long as he interns under the salesman Robert I think he will be an experienced salesman in the future. I will recommend this location to anyone that is looking for a car. Oneore thing, keep smiling LaRon.....it helps. More

Great GUY Gabe was a great Salesman, he listened, not pushy, and just an affable guy. It was a pleasure doing business with him and look forward to sending othe Gabe was a great Salesman, he listened, not pushy, and just an affable guy. It was a pleasure doing business with him and look forward to sending others his way. More

Very professional As soon as I walk in I was greeted with a smile. The service they provided couldn’t have been any thing but great. Everyone was so welcoming. So abo As soon as I walk in I was greeted with a smile. The service they provided couldn’t have been any thing but great. Everyone was so welcoming. So above all wonderful experience. More

Jay’s review Jay was awesome. Very helpful and efficient. I will refer my family and friends to this dealership and I will return. Thank you for your help. Jay was awesome. Very helpful and efficient. I will refer my family and friends to this dealership and I will return. Thank you for your help. More