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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,711 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,711 reviews

December 09, 2018

Service to remember Preston was very professional. I just wanted to see what my trade in options may possibly be. He knew I was not ready to buy ASAP but he took his time More

by BS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Easterns Automotive Group of Baltimore responded

It's important to look at all your options and find out just what you're looking for. Thanks for being a great customer, Preston!

December 08, 2018

Excellent customer service Josh was not only informative but helpful. He assured that he would make the process as simple as possible and reassured me regarding alternate financ More

by Bb1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tomes
Dec 11, 2018 -

Easterns Automotive Group of Baltimore responded

Easy and simple is just how the car buying experience should be. Our only goal is to consistenly provide the best for all of our customers.

December 08, 2018

Easterns Was very helpful in making my selection. No was not an option. He didn’t stop until I was satisfied with my purchase. I would definitely come again. More

by GeorgeS5th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tomes
Dec 11, 2018 -

Easterns Automotive Group of Baltimore responded

Please do come again! You can always count on us to be here to assist you.

December 08, 2018

Great customer service Joshua was Very helpful. He took the time to make sure that we found exactly what I needed. Very satisfied with the service provided.s More

by Ashwill1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tomes
Dec 11, 2018 -

Easterns Automotive Group of Baltimore responded

Thanks for visiting Easterns of Baltimore!

December 07, 2018

Great Sales Person Joshua is a great sales associate. I enjoyed working with him.He was very informative and great to work with him.Thank you and see you soon. . More

by Mike B418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tomes
Dec 07, 2018 -

Easterns Automotive Group of Baltimore responded

No problem! It was truly a pleasure assisting you. We look forward to seeing you again in the future!

December 07, 2018

Happy with Josh Josh is a well informed and pleasant person, polite, courteous and was a pleasure to deal with. The service we received was kind and helpful. Thanks E More

by Tonya64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Tomes
Dec 07, 2018 -

Easterns Automotive Group of Baltimore responded

That's important to us! Thank you for your wonderful customer feedback.

December 06, 2018

Happy I am very happy to buy my car from Boniface. Thank you so much for the help. I Will send customer to see you. Thank you so much for the help. More

by Nesy,Nesca1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boniface Mitchell
Dec 07, 2018 -

Easterns Automotive Group of Baltimore responded

Boniface said that you were a great customer to work with. Thanks for being such an awesome customer!

December 06, 2018

Professional, honest and helpful! Xavier was a very friendly, honest and an overall excellent sales person! My boyfriend and I went in with a couple options in mind from looking at the More

by Lalida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Ortiz
Dec 07, 2018 -

Easterns Automotive Group of Baltimore responded

Smooth, quick, and easy car buying experience! Now that's what we strive for. Congratulations to you on your wonderul purchase. Xavier and the rest of our team will be glad to know you are thrilled with your purchase.

December 06, 2018

Gabe Diaz I walked into the dealership and was greeted by Gabe Diaz. He is such a personable person. Also such a friendly guy who is also well educated of the c More

by Beth8659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Diaz
Dec 07, 2018 -

Easterns Automotive Group of Baltimore responded

The fact that you are going out of your way to recommend us is truly awesome! We want to thank you for choosing Easterns!

December 04, 2018

2017 Dodge caravan All the staff was very friendly and made my wife and I feel very welcome. They got us an awesome deal on a great car. I will be recommending Easterns More

by Dion84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Scott, A'Jasia 'Jay' Summerville
Dec 05, 2018 -

Easterns Automotive Group of Baltimore responded

Congratulations to both new and your wife on your new Dodge Caravan! Thank you in advance for recommending us to your family and friends.

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