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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,688 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,688 reviews

August 10, 2018

Relieved to have a stress free experience-friendly service f I am very happy with my car!! I’m also very pleased with every aspect if dealing with Easterns. Jentry thanks for all the help! Went to another deal More

by Ilovemykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jentry Hobson, Jamal Scott
Aug 14, 2018 -

Easterns Automotive Group of Baltimore responded

It was definitely time for you to come to Easterns! We're glad that we are now your car dealer of choice. We will always be here to assist you. You can count on us!

August 09, 2018

Patience Mr. Otis was an excellent dealer. He was patient and understanding. The other enployees were nice too. I came here to support my neice but I might More

by TEACHER GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boniface Mitchell
Aug 09, 2018 -

Easterns Automotive Group of Baltimore responded

Wow! That sounds great! We would love to work with you again. Please come back with your daughter and bring anyone that you know is in search of a vehicle. All are welcome!

August 08, 2018

committed! I look at 5 dealerships looking to get approved! By far the best salesman Ive encountered with. He came in on his day off just to help me. Honestly I' More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Diaz
Aug 09, 2018 -

Easterns Automotive Group of Baltimore responded

Alexander, You are family to us know. It was truly meant for you to stop by. We will always be here to help! Our customers are our first priority!

August 07, 2018

Excited Thanks for taking the time to help me get a car. You are very intelligent and honest. I will bring you some more customers. Your dealer ship was clean More

by Cwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Boniface Mitchell
Aug 09, 2018 -

Easterns Automotive Group of Baltimore responded

No problem! It was our pleasure to assist you during your visit. We are so happy for you regarding your new purchase. You deserve nothing but the best!

August 07, 2018

Informative and realistic about expectations. I was helped by Otis. He is patient and informative. He explained the process to me for each step. He also included Joel to make the prices clear. More

by Smithle03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Boniface Mitchell
Aug 09, 2018 -

Easterns Automotive Group of Baltimore responded

We'll be sure to pass your review on to Otis and Joel. You rock!

August 06, 2018

Very Respectful Helpful WONDERFUL Mr Mitchell has been very helpful I highly recommend him to anyone buying a car. Also Sean in financing has been AWESOME. I will definitely come to Ea More

by Calourdas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Boniface Mitchell
Aug 07, 2018 -

Easterns Automotive Group of Baltimore responded

You rock! They both said that you were truly awesome during your visit. We look forward to seeing you again. We'll be here!

August 05, 2018

Gabe was great helping us get our granddaughters first car. Fairly painless.lol No runaround they gave us pricing options an let us choose. Thanks More

by York,michele630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Diaz
Aug 07, 2018 -

Easterns Automotive Group of Baltimore responded

Special! Please tell your granddaughter that we said congratulations on her new vehicle. We were so happy to have you all present.

August 05, 2018

See Mr. Castro Looking to get into a vehicle , call make an appointment with Mr. Castro! Very courteous , kind individual, and great conversationalist ! Made car buy More

by Cynergy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Castro
Aug 07, 2018 -

Easterns Automotive Group of Baltimore responded

Buying a car should always be a fun experience. We want nothing more than for our customers to laugh and enjoy their car buying experience.

August 05, 2018

Super nice and takes their time with you Mr. Mitchell (Boniface Otis) is very nice and took his time with us. He wasn’t pushy or overly aggressive and that made me feel comfortable . Down to More

by Mia2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boniface Mitchell
Aug 07, 2018 -

Easterns Automotive Group of Baltimore responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work what we continue to put in.

August 04, 2018

Excellent Damian was so knowledgeable, Courteous, made me feel right at home as if I was with a family member, I recommend any and everyone in the market for a More

by Positive vibes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Bennett
Aug 07, 2018 -

Easterns Automotive Group of Baltimore responded

Damian said that you were a pleasure to work with. We cannot thank you enough for being such a great customer to us!

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