Easterns Automotive Group of Baltimore

So Much to Say...(updated review) This turned out to be the worst car buying experience ever! Blatantly lied to multiple times throughout the process. Car was NOT MARYLAND state inspec This turned out to be the worst car buying experience ever! Blatantly lied to multiple times throughout the process. Car was NOT MARYLAND state inspected (MSI) before it was driven off of the lot unbeknownst to us. Major safety issues found with the car that would have FAILED ANY MSI that they are avoiding taking care of now. No help from their customer service manager from their "claims" dept. The car is unsafe to drive and they will NOT back their products or their words (which were lies to begin with); it is hard to get anyone human on the phone; they purposely avoid you; they will not return calls that were promised as well as do anything else they promise you; and, you WILL be lied to from the moment you walk an inch into the showroom. One has to ask how any of these people sleep at night knowing they put people's lives in danger by not being honest, all in the name of making money while saving money and time. Go at your own risk...and, as with our situation, that includes at the risk of your lives and bank accounts. You have been warned! More

Great fast service very friendly Kept the process very professional and never gave me a problem or had me guessing about what was going on . I will refer anyone in need of a car to co Kept the process very professional and never gave me a problem or had me guessing about what was going on . I will refer anyone in need of a car to come here More

Dynamic duo Gabe was training during my car buying experience and it was great. They worked well as a team, the energy was great, and their in the moment problem Gabe was training during my car buying experience and it was great. They worked well as a team, the energy was great, and their in the moment problem solving skills were on point. I came in looking for one car that wasn’t there yet but we were able to keep the appointment time, and even found me a better deal on a similar but different car. Highly recommend this team and Gabe is deff a guy to come and see if you want a relaxed car buying experience. More

Excellency Preston was extremely knowledgable and friendly. The team here at Rosedale is simply amazing, this is my second vehicle purchase from here and the car Preston was extremely knowledgable and friendly. The team here at Rosedale is simply amazing, this is my second vehicle purchase from here and the cars run great! Thank you all do much for your professionalism and eagerness to help, it was a pleasure once again to do business with Eastern's of Rosedale! More

The Italian job Justin was very helpful with getting the car ready for purchase, entertaining, and made sure the price was good for us. He was able to joke with us as Justin was very helpful with getting the car ready for purchase, entertaining, and made sure the price was good for us. He was able to joke with us as well as get the price checked to match the online price. Made sure any concerns were covered. Lastly was so friendly to work with and made car buying less painful. More

Car sales I came in to buy a bigger car for the work I do. Justin heard what I was in need of and took finances into heavy consideration. I went from a Honda co I came in to buy a bigger car for the work I do. Justin heard what I was in need of and took finances into heavy consideration. I went from a Honda coupe to a Honda Civic with less miles, warranty, and more space than my coupe. More

Very good customer service. Our sales representative Zach wa very helpful and answered every question we had. They helped find the perfect vehicle for the tight budget that we ha Our sales representative Zach wa very helpful and answered every question we had. They helped find the perfect vehicle for the tight budget that we had. More

Hyundai Elantra Review Working with Zach and his finance team a great experience. They helped us every step of the way to showing us cars, test driving, to working out the Working with Zach and his finance team a great experience. They helped us every step of the way to showing us cars, test driving, to working out the numbers. overall great experience would highly recommend. More

Awesome service Gabe was very helpful in finding us a car that would work for our family but not break the bankat the same time. I am not sure who was more excited ab Gabe was very helpful in finding us a car that would work for our family but not break the bankat the same time. I am not sure who was more excited about our new car, us or Gabe! More

Great !!! Mr.Fila was friendly & very informative. He took his time and showed me several vehicles and he knew about each one in detail. He was a pleasure to wo Mr.Fila was friendly & very informative. He took his time and showed me several vehicles and he knew about each one in detail. He was a pleasure to work with. More