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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,712 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,712 reviews

May 31, 2018

great experience Justin Wells wonderful customer service great helped us land a car honesty I didn't think it was gonna happen thanks Justin and easternsmotors I'm so More

by Bruce21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Justin Wells
Jun 04, 2018 -

Easterns Automotive Group of Baltimore responded

We're so glad that you didn't lose hope. We always make it our priority to do anything that we can to assist our customers.

May 31, 2018

Passat action Justin Wells was so amazing he made us feel like family he made me and boyfriend fall in love with car navigation and all thanks again More

by Danielle nixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Justin Wells
Jun 04, 2018 -

Easterns Automotive Group of Baltimore responded

No problem! It was a pleasure to assist you. Thanks for being a great customer!

May 30, 2018

Salesperson interactions The salesperson, Momo George is 'all hands on deck.' He's friendly and very professional in his approach with customers. He knows his job and very hel More

by Yallah0002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Momoh Binda - George
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

Kudos to you for sharing your Easterns experience with Momhoh. It sure is great to hear such positive words regarding our customer service.

May 30, 2018

Excellent customer service by all! Very attentive! Excellent customer service by all! Salesman Preston was very attentive to all needs and answered all questions throughout. His follow up was phenomena More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Mccargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

We are so happy to hear our very own Preston made your visit wonderful! Looking forward to seeing you again soon!

May 30, 2018

Great Service I came into Easterns about a month ago just looking at my options, I am not able to buy currently but recieved the most outstanding service from Damia More

by klc1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Bennett
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

May 30, 2018

I'm a Happy customer I was referred to Momoh @ Easterns Automotive by a friends. Momoh was extraordinary and when above and beyond my expectation. He got me the right More

by Ap Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Momoh Binda - George
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

May 30, 2018

Acura Act Right Justin wells took his time with me and made sure i loved every car i test drove until i was happy i didn’t expect to buy a car today but with no money More

by Marcie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Justin Wells
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

We are so happy you enjoyed your visit with Justin. Thank you for taking your time to share this!

May 30, 2018

Happy Customer My brother referred me to Momoh at Easterns Motors when I got there Momoh was very enthusiastic and positive even though I told him my credit wasn’t g More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Momoh Binda - George
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

Smooth transaction! That's what we love to hear! We are glad that we were able to get you out in a timely manner.

May 30, 2018

Quick Sale This is my second time buying from Eastern motors but a first from Rynn. The process was quick and painless. Eastern motors is the dealership for you. More

by Trayons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ry'nn Spencer, Ed Watts
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review about Rynn's customer service. Your loyalty as a returning customer is greatly appreciated!

May 29, 2018

best service i ever experienced at a dealership :) Trevon Solomon should definitely be promoted ! Thank you for everything Tre ! He's very polite , helpful , kind , and very professional ! nice young m More

by casey0799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington, Trevon Solomon
May 31, 2018 -

Easterns Automotive Group of Baltimore responded

Thanks for the kind words! Trevon will be so thrilled to know that you are pleased with his customer service. You came to the right place!

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