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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,702 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,702 reviews

August 22, 2016

AMAZING By this being my first time purchasing a vehicle it was a bit stressful in the beginning but johnny made me experience go as smoothly as possible and More

by tatib123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Mcfadden
Aug 23, 2016 -

Easterns Automotive Group of Baltimore responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. It's good to know tht Johnny was able to calm your nerves during your visit.

August 20, 2016

Excellent Customer Service Now I've been to a few car dealerships that had me a little skeptical when I first came across Eastern Automotives. However, after reviewing the revie More

by Bobbys_World
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Hopkins
Aug 22, 2016 -

Easterns Automotive Group of Baltimore responded

Thank you for coming in to experience Easterns yourself. There is nothing like getting that hands-on visit with us yourself. Please enjoy your new vehicle!

August 16, 2016

Great salesman! I came to Easterns for a car and the service was great. They worked with me and my credit. I got the car I wanted and am very happy with my purchase. More

by Kdrives
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Hopkins
Aug 18, 2016 -

Easterns Automotive Group of Baltimore responded

That's amazing! Darrell will be so glad to know that you enjyoyed your experience with us! Please come back again!

August 16, 2016

My car I absolutely love my car! Everyone one at eastern automotives is very nice and welcoming. At first I was iffy on upgrading but Sean reassured me and I More

by Chasity4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington
Aug 16, 2016 -

Easterns Automotive Group of Baltimore responded

Well this is great! We're glad that you loved your car. We enjoyed having you come in. Please encourage your friends and family to visit us as well!

August 13, 2016

Great Service I really enjoy my new car i was impressed with the amount of information Sean provided me and made me feel comfortable about my purchase. The tires ne More

by Vannessa Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington
Aug 15, 2016 -

Easterns Automotive Group of Baltimore responded

It's good to know that you feel comfortable about the purchase that you made. We are glad it runs good. We love it when we satisfy our customers.

August 11, 2016

Wonderful experience!!! my experience with Sean was absolutely wonderful! He was very kind with helping me find a car! I would definitely recommend this dealership to anyone More

by Ashley c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington
Aug 12, 2016 -

Easterns Automotive Group of Baltimore responded

Enjoy your new ride! We appreciate your recommendation.

August 09, 2016

I LOVE MY CAR I WAS VERY SATISFIED WITH THE PURCHASE. I WAS ALSO SATIFIED WITH THE HELP OF ED SHOWING ME HOW SOME OF THE FEATURES IN THE CAR WORKED. HOWEVER, THE M More

by MFMCCRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brockington
Aug 10, 2016 -

Easterns Automotive Group of Baltimore responded

Sounds great! We are glad to know that you are satisfied with your purchase. However, we are sorry to hear to hear that you had a long wait to fix your mirror. This is not how we do things as we try to move at a fast pace to accomodate any and all of our customers. If you have any questions or concerns, please contact customer care - (888)-535-8151

August 07, 2016

Great experience It was amazing work with Miguel. And this is from a first time buyer, you're in really great hands. He will take care of you and get you the car you w More

by Fo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Marmolejos
Aug 08, 2016 -

Easterns Automotive Group of Baltimore responded

We love first time buyers! Congratulations on your vehicle. Miguel will be so happy to know that you really enjoyed your experience with us. Please come back again!

August 06, 2016

Thanks Erica I am a sales consultant myself at carmax and I purchased my Nissan Maxima today from Erica. She's very nice and helpful. I'll refer more people to her More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Carter
Aug 08, 2016 -

Easterns Automotive Group of Baltimore responded

We appreciate you for sharing your Easterns experience with us! We are glad to know that you decided to purchase a vehicle from us even while working for another competitor. Erica will be thrilled to hear your kind remarks.

August 04, 2016

Erica and more were fantastic I was In a bad spot I needed a vehicle fast easterns came through fast. With a very good vehicle Erica was a pleasure working with. More

by ed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Carter
Aug 05, 2016 -

Easterns Automotive Group of Baltimore responded

We are glad to know that you were able to get things resolved quickly with the help of Erica. Congrats on your new ride!

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