Easterns Automotive Group of Baltimore

Above and Beyond Customer Service Sean is the best! I had been driving a hand-me-down car and wanted to get a newer car. Sean had me test drive a few cars I thought I wanted but I Sean is the best! I had been driving a hand-me-down car and wanted to get a newer car. Sean had me test drive a few cars I thought I wanted but I didn't end up not liking them. Sean took his time to sit down with me and listen to what I was looking for in a car then suggested some models I might like. He got me a great car at a reasonable price, and helped me with the paperwork. Exceptional customer service! More

Left with a car! I came in for a car with specific features. I didn't get exactly what I wanted but that wasn't Easterns fault! Darryl hooked me up with a nice car in I came in for a car with specific features. I didn't get exactly what I wanted but that wasn't Easterns fault! Darryl hooked me up with a nice car in my price range that I was willing to settle for! More

Great customer service Came in with tight time frame and budget. We were greeted at the door and helped immediately! Was shown options and told about every option detail by Came in with tight time frame and budget. We were greeted at the door and helped immediately! Was shown options and told about every option detail by detail! Loved the selection and my final pick! More

Personal experience I came in the dealership just to ask a few questions and Mr. Mayzck was able to take time out answer all my questions even though I was not buying a c I came in the dealership just to ask a few questions and Mr. Mayzck was able to take time out answer all my questions even though I was not buying a car at that moment. More

Easy-going experience. Went to Eastern to buy a car I found on the internet. I was greeted warmly and was able to take it on a test drive right away. We were able to work ou Went to Eastern to buy a car I found on the internet. I was greeted warmly and was able to take it on a test drive right away. We were able to work out financing terms on the spot. Overall, a painless car buying experience. More

My Great Experience I came to the dealership just to look at their inventory & left with a new car! My experience was pleasant & very informative, especially with my cred I came to the dealership just to look at their inventory & left with a new car! My experience was pleasant & very informative, especially with my credit situation. More

Great experience Caring and professional team . Made the impossible possible Sean was friendly and a great salesman . I would recommend this dealer to my family and fr Caring and professional team . Made the impossible possible Sean was friendly and a great salesman . I would recommend this dealer to my family and friends More

My new car He did everything he could to get me in that car and I walked out with a big smile and a new car thanks again!!!!! He did everything he could to get me in that car and I walked out with a big smile and a new car thanks again!!!!! More

Easterns Automotive Sales Rep. was very helpful and friendly. Went out of his way to make me happy. The process was just too long. We were there for 4 hours. Sales Rep. was very helpful and friendly. Went out of his way to make me happy. The process was just too long. We were there for 4 hours. More

Superior Customer Service My experience with Darryl was one of the best customer service experiences I've had with a car dealership. Darryl went above and beyond his call of du My experience with Darryl was one of the best customer service experiences I've had with a car dealership. Darryl went above and beyond his call of duty to ensure that I would walk away from the dealership with the car of my dreams. The purchase process was delayed on my end for unforseen reasons. Darryl promised he would hold the truck for me as long as he could until my issues were resolved and he did. I drove off the lot with my truck a couple days later a very happy woman. More