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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,789 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,789 reviews

July 27, 2025

great service and professionalism. respectful environment with a focus of being successful. thankful for the experience More

by zach.alark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Carlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

July 27, 2025

Great experience overall! Floyd was very helpful and patient with me. I ended up getting a fully electric car, which I wasn’t expecting to do upon arriving to the dealership : More

by Fav781405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

July 26, 2025

Very friendly helpful appreciative of my business. A little slow but they get it done More

by Kiesha3722
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

July 25, 2025

The customer service at this dealership was above and beyond, they made sure I was satisfied and would not leave till I got my car. More

by shauntricebrown12205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

July 25, 2025

Daniel was great from start to finish. He Made the process seamless!! Thank you Easterns for getting me n my new car!!! More

by handset_clarets_6q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

July 24, 2025

Justin Wells did a great excellent work, his motivation and advice is great thank you More

by uzomaovercomer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Easterns Automotive Group of Baltimore responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

July 23, 2025

I was very pleased with justin wells and team very helpful & knew how bad i wanted a car they did all they could to help me & for that i am forever grateful for easterns motors pulaski highway More

by dominiquethorne7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Easterns Automotive Group of Baltimore responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

July 23, 2025

My New Toyota RAV4 Hybrid — A Smart, Smooth Ride. I love it💃💯💯 I am excited for my Toyota RAV4 Hybrid, and I couldn’t be happier with my decision. The hybrid engine is both powerful and effici More

by velmahwalker1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Carlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Easterns Automotive Group of Baltimore responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 21, 2025

My first time buying car went very smooth. They didn’t pressure me to buy anything and they worked with me until I got exactly what I wanted and even gave advice on top of that. More

by vasquezmaya1123
Recommend Dealer
Yes
Employees Worked With
Wendell Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Easterns Automotive Group of Baltimore responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

July 21, 2025

Bait and switch. Forget any quote on line or by phone that says total price, including all taxes and fees. More

by greencleanmsb
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Carlos
Jul 22, 2025 -

Easterns Automotive Group of Baltimore responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

Jul 23, 2025 -

greencleanmsb responded

Lieing xxxxxxx sales manager said I had to take lojack for $500. above the guoted, all taxes and fees included cash price. The more I think about it the madder I get. I told the salesperson on the test drive I did not want lojack. Then I was told by the manager I had no choice but take a 4 year subscription. Avoid Easterns like the plague.

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