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Easterns Automotive Group of Frederick

Frederick, MD

4.8
901 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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100 Baughmans Ln

Frederick, MD

21702

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Showing 901 reviews

January 30, 2021

Thank you to the amazing staff at Easterns. They made my purchasing process effortless. From their friendly environment and willingness to answer all of my automotive/financing question, they definitely ra More

by mistyd1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Brown
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 29, 2021

really helped me out and was a very smooth process. Larry Brown was the one who assisted me and this was the second car I have gotten from them; this experience was better than the first. More

by stanleyperry98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Brown
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

Congratulations on your second purchase! Thank you so much for this wonderful review. We were glad to help!

January 29, 2021

Great staff, great deals on their cars. I used to live in Maryland but currently reside in New York. I did not mind driving down just to get a great deal on my trade! Thanks Dylan! More

by craigmurray336
Recommend Dealer
Yes
Employees Worked With
Dylan Coulter
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

Wonderful! Thank you for traveling and choosing Easterns! Enjoy your new ride!

January 29, 2021

It was a great service, friendly and gave me great advice on the vehicle. I appreciated the respectful atmosphere. Very happy with my new Dodge Charger GT. More

by Skylarbingaman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Coulter
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

January 29, 2021

Jesse was such a great help. I came in not knowing what I wanted and he walked me through the process thoroughly. He answered any questions I had and made sure I knew what I was signing. Thanks Jesse for hel More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Snow
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 28, 2021

These guys are awesome! Mike and Jesus worked hard to get me a car that I desperately needed! It was an easy process and everything went smoothly! Thanks Easterns and Mike and Jesus!!! More

by Barthel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos, Michael Barthel
Feb 01, 2021 -

Easterns Automotive Group of Frederick responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 26, 2021

IM SO HAPPY I FOUND THIS PLACE!!! Daniel was so HELPFUL, and very understanding! So appreciative to have him help me with getting a car!!! More

by Lyssaajean99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jan 28, 2021 -

Easterns Automotive Group of Frederick responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 22, 2021

Dealer Daniel was very professional, knowledgeable, courteous understanding and easy to work with, he is the best person I've ever have during this purchase. More

by Buamahg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Daniel Sanchez
Jan 25, 2021 -

Easterns Automotive Group of Frederick responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

January 19, 2021

Very friendly and was able to accommodate my mother and I. He spoke to his manager about some changes we wanted to make regarding our purchase and trade in price and was willing to work with our compromise More

by sherrrnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez, ANTHONY GUTIERREZ
Jan 20, 2021 -

Easterns Automotive Group of Frederick responded

Smooth transaction! That's what we love to hear! Thank you so much for this wonderful review. We were glad to help!

January 15, 2021

4 minutes agoAfter a long battle of back and forth, we 4 minutes ago After a long battle of back and forth, we ended up buying a car from them. We were out of state so it took 6 months to get our licens More

by Sleitzel5
Customer Service
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Jan 20, 2021 -

Easterns Automotive Group of Frederick responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

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