Back

Easterns Automotive Group of Glen Burnie

Millersville, MD

4.9
680 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Contact Dealership

8059 Veterans Hwy

Millersville, MD

21108

Directions

By Type

Showing 680 reviews

November 20, 2018

Honest hospitable experience I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and More

by Coreyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch, Yevgen Kosnyrev
Nov 20, 2018 -

Easterns Automotive Group of Glen Burnie responded

Welcome to the Easterns family! We cannot thank you enough for being such a great customer to us. Both Yassine and Yevgen said how much they enjoyed you as a customer. You are awesome!

November 14, 2018

Customer service Worse experience ever. Not all the staff gave horrible customer service. Charles Diggs showed great customer service in my search. This place should More

by Disaster
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Diggs
Nov 28, 2018 -

Easterns Automotive Group of Glen Burnie responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

November 12, 2018

Excellent Everyone was very polite and accommodating. Establishment clean and neat. The service was very organized and also personable. I felt like I was the on More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Yevgen Kosnyrev
Nov 14, 2018 -

Easterns Automotive Group of Glen Burnie responded

Yay! Please do come back. It was truly a pleasure working with you. You're family to us now!

November 10, 2018

Great experience!!!! Excellent dealer and salesman. I would buy from them again in a heartbeat. Awesome and quick service. No pressure. Great service. I highly recommend More

by John T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne, Yevgen Kosnyrev
Nov 14, 2018 -

Easterns Automotive Group of Glen Burnie responded

Thanks for your wonderful review, John! We are happy to have you as a customer.

November 03, 2018

Awesome customer service The amount of time that was taken to help us was amazing. They worked with us and were understanding of our needs. They are very friendly and easy to More

by Peanutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yevgen Kosnyrev
Nov 06, 2018 -

Easterns Automotive Group of Glen Burnie responded

Of course! There is no other way for us to be. You deserve nothing but the best service and we were glad to provide you with it. Come again!

November 01, 2018

Awesome Service First time buying a car. Definitely come here. I am a pleased customer. I purchased a 2015 Toyota Camry and I love the car. The service was great More

by nyasiarae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles diggs, Jamar Royster
Nov 01, 2018 -

Easterns Automotive Group of Glen Burnie responded

Congrats on your Toyota Camry! You made a great choice. Please come back again to visit us!

November 01, 2018

Excellent Honestly it was the only positive experience ive ever had at a dealership. Everyone legit seemed to be looking into your best interest not just trying More

by Quintonml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Khaloughi, Jamar Royster, Yevgen Kosnyrev
Nov 06, 2018 -

Easterns Automotive Group of Glen Burnie responded

That's right! Our customers are our first priority! :-)

October 31, 2018

Excellent Customer Service and Prices This was the most laid back car buying experience I have ever had. The staff is extremely courteous, patient, and efficient. There is no sales pressur More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Yevgen Kosnyrev
Nov 01, 2018 -

Easterns Automotive Group of Glen Burnie responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

October 30, 2018

Zero customer service Eastern Automotive in Millersville is one of the worst car dealerships I have ever been to. They’re lack of customer service and their attempt to take More

by Kristin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Khaloughi, Jamar Royster
October 27, 2018

Complete waste of time Yevgen was an amazing sales rep and I would give him 10 stars. Would love to see him at a more reputable dealer. However, others at the dealership wer More

by Ashlea1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Yevgen Kosnyrev
Oct 31, 2018 -

Easterns Automotive Group of Glen Burnie responded

Oh no! We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

...
64
...