Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,555 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,555 reviews
September 07, 2015
False Advertising BGoogle My suggestions is to avoid these people at all costs.Went to the Hyattsville location yesterday, I had the internet advertasment in BGoogle My suggestions is to avoid these people at all costs.Went to the Hyattsville location yesterday, I had the internet advertasment in hand for a used 2014 Jeep Grand Cherokee.Daughter test drove the car. We liked the car, told saleman that we would pay cash, did not want to fianance. He was obviously pushing us to take out a loan. Salesman told us to wait, would get an aprasial for the car we were trading-in. Came back with an appropriate price for trade-in, we were then told that they (the dealership) could not sell the car for the advertised price, we were quoted a price increase of $4000.00, "just because" given a lot of patetic excuses why price increased 4K. They came back after a second and third discussion, and phone calls to the "boss". Best they could do was sell it at the advertised price, but insisted we fianance the car. Needless to say we left and will never return. Worst car buying experience I have ever witnessed. The salesman Mike Robinson was a "good guy" I felt sorry for him. Not his fault the "boss" would not honor the advertised price. These people are obviously used to dealing with an uniformed or gullable clientele.My advise stay away from Eastern auto group, especially the Hyattsville office. More
by Verry Upset
Employees Worked With
September 07, 2015
today was a good day My experience was great the person who attended me was patient and friendly I liked the attention .... finally I have my car.... Thank you Robert!!! My experience was great the person who attended me was patient and friendly I liked the attention .... finally I have my car.... Thank you Robert!!! More
by guillermo
September 07, 2015
Mrs. West I went to Eastern to get an idea of what I could possibly get and end up leaving with a very nice truck. Mostly because of Mr. Chavez and his patienc I went to Eastern to get an idea of what I could possibly get and end up leaving with a very nice truck. Mostly because of Mr. Chavez and his patience and listening to what my concerns were. He showed me a variety of trucks until I was comfortable with my decision. I would go back there in an instant to get my next vehicle. Thanks Eastern but more over, thanks Mr. Adrian Chavez-Zurita. More
by Swest65
Employees Worked With
Adrian Chavez-Zurita
September 01, 2015
Great service s I would recommend this to my family and friends. Great customer service skills and didn't lie to me about the services they offer s I would recommend this to my family and friends. Great customer service skills and didn't lie to me about the services they offer More
by Stephaniebolton
September 01, 2015
Great experience My experience with Easterns was great. They got me the car that I wanted at a price im not mad about at all. My Sales Rep Adrian really worked to help My experience with Easterns was great. They got me the car that I wanted at a price im not mad about at all. My Sales Rep Adrian really worked to help me get what I needed. Thank you guys so much and I would recommend you guys to anyone. More
by strwbery35
Employees Worked With
Adrian Chavez-Zurita
September 01, 2015
great Mr. Bennett was very cordial and helpful. He worked with me to get me the best deal possible, explaining all the options available to me. Great invent Mr. Bennett was very cordial and helpful. He worked with me to get me the best deal possible, explaining all the options available to me. Great inventory. Willing to buy here. More
by tammywise9484
August 31, 2015
Excellent customer service. got right to business. now awaiting my 2014 Dodge Charger. I love Easterns. Sales rep was very accommodating and the vehicles were customer service. got right to business. now awaiting my 2014 Dodge Charger. I love Easterns. Sales rep was very accommodating and the vehicles were very eye catching. More
by Vic
August 30, 2015
L Thompson The best care salesman I've met so far. He's willing to work with you in any situation. Very friendly and kind. Polite and well mannered The best care salesman I've met so far. He's willing to work with you in any situation. Very friendly and kind. Polite and well mannered More
by Mantbailey
Employees Worked With
Lenard Thompson
August 29, 2015
Came in frustrated, left great I purchased a car from Easterns about four years ago. This week I was in a bad car accident and went back. The service was great, the dealership helpe I purchased a car from Easterns about four years ago. This week I was in a bad car accident and went back. The service was great, the dealership helped me through a complex situation and got me a great deal. The sales person, Lenard Thompson even took care of my rental the insurance company had provided. More
by josephkitchen
Employees Worked With
Lenard Thompson
August 29, 2015
Personal Attention My salesman, Robert Mitchell, was very attentive and positive. He assured me that all would work out. The sales manager, Joel Alexis, was very friend My salesman, Robert Mitchell, was very attentive and positive. He assured me that all would work out. The sales manager, Joel Alexis, was very friendly. Both gentlemen were courteous and professional. Overall it was a pleasant experience. More
by cmcooper
Employees Worked With
Joel Alexis
